The U.S. Postal Service delivers mail to Cambridge Commons, Kenilworth Square, RiverView, and Sandburg Hall Monday-Saturday except for legal holidays. USPS legal holidays are New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Mail is sorted by mailroom staff and placed into residents’ mailboxes. Each resident is assigned a personal mailbox secured by either a combination or keyed lock.

Purin Hall’s mailboxes are serviced directly by the U.S. Postal Service. UWM mailroom staff do not place mail pieces into Purin Hall’s mailboxes. Packages for Purin Hall residents should be addressed to Sandburg Hall’s delivery address: 3400 N. Maryland Avenue, Milwaukee, WI 53211. Residents ordering packages should include both their first and last name as they appear on their campus ID and their mailbox number in their delivery address to ensure timely and accurate check-in by mailroom staff. Purin Hall does not have a secure location for packages to be delivered without a signature requiring their delivery at Sandburg Hall’s mailroom. 

The Service Desk DOES NOT accept meal deliveries or other packages. If you order food, please work to meet your delivery driver immediately outside your hall or in the lobby of your hall when your order arrives. Please do not send your food deliveries (meal or grocery) to the service desk.

Meal deliveries (food and grocery) sent to the residential mailrooms are not guaranteed refrigeration.

C.O.D. deliveries are not accepted by the Service Desk.

Stamps are available for purchase at the Service Desk. 

Mail Forwarding/Return-to-Sender

Students who are vacating or no longer living in University Housing should update their forwarding address in their MyHousing Portal and also remove their UWM address from all online order accounts.

If mail delivers for a student who no longer lives in University Housing, mailroom staff will look for a forwarding address in the student’s account. If the forwarding address on file is in the United States, USPS Priority, Parcel, and First Class, UPS, and FedEx mail pieces will be forwarded to the domestic forwarding address in the student’s account. USPS Presorted Standard and Non-Profit classes and Amazon Logistics do not have forwarding services available.

If a student does not have a forwarding address on file, mailroom staff will look for a permanent address on file. If the permanent address is in the United States, mailroom staff will be able to forward applicable mail pieces to this address. Carriers do not provide forwarding services to international addresses. When packages are not able to be forwarded, they will be returned to sender.

Packages shipped by Amazon Logistics which cannot be delivered to a current housing resident will be returned to sender. Amazon’s policy is the order recipient must request a replacement item at their current address.

UWM mailroom staff do not receive updated tracking information for forwarded or returned packages. Order recipients must contact their carrier for updated tracking information. To follow up with mailroom staff regarding your package, please email with your package’s carrier tracking number and delivery date. Sending the mailroom screenshots of your carrier tracking number and delivery confirmation is the best way to receive the most accurate information the most quickly.

Missing Packages

If you are missing a package, please file a missing package claim. Package claims will be submitted to the mailroom immediately upon form submission, and a response provided within 1-2 business days.

Name Changes

Packages should be delivered to the student’s name on file with UWM. Package check-in may be delayed for students receiving packages to names other than their name on file with UWM, as additional research is needed to confirm the correct recipient. Students wishing to update their name on file with UWM should do so by following instructions at Students should also have their campus ID updated at the PantherCard Office in the UWM Union to reflect their current name.

Your Mailing Address

Your mail should be addressed in the following format.

Cambridge Commons
Resident Name
Cambridge Commons Box #
2323 N Cambridge Avenue
Milwaukee, WI 53211
Kenilworth Square
Resident Name
Kenilworth Square Apts Box #
1915 E Kenilworth Place
Milwaukee, WI 53202
Purin Hall
Resident Name
Purin Hall Box #
2600 E. Kenwood Blvd.
Milwaukee, WI 53211
RiverView Residence Hall
Resident Name
RiverView Hall Box #
2340 N Commerce St.
Milwaukee, WI 53212
Sandburg Halls
Resident Name
Sandburg Halls Box #
3400 N. Maryland Ave.
Milwaukee, WI 53211