The U.S. Postal Service delivers mail to Cambridge Commons, Kenilworth Square Apartments, RiverView Residence Hall, and Sandburg Halls Monday – Saturday except for legal holidays. Mail is sorted by mailroom staff and placed into residents’ mailboxes.Each resident is assigned a personal mailbox secured by either a combination or keyed lock. Mailbox numbers will not correlate to a resident’s suite number.
Correct Name On Packages
Residents ordering packages should include both their first and last name as they appear on their campus ID and their mailbox number in their delivery address to ensure timely and accurate check-in by mailroom staff. Package check-in may be delayed or package may be returned to sender for students receiving packages to names other than their name on file with UWM, as additional research is needed to confirm the correct recipient.
Students wishing to update their name on file with UWM should do so by following UWM’s campus instructions. Students should also have their campus ID updated at the PantherCard Office in the UWM Union to reflect their current name.
Cambridge Commons Box #
2323 N Cambridge Avenue
Milwaukee, WI 53211
Kenilworth Square Apts Box #
1915 E Kenilworth Place
Milwaukee, WI 53202
RiverView Residence Hall
RiverView Hall Box #
2340 N Commerce St.
Milwaukee, WI 53212
Sandburg Halls Box #
3400 N. Maryland Ave.
Milwaukee, WI 53211
Kenilworth residents can retrieve their packages from the Service Desk.
Residents should look for a notification from our package management system (pictured below) in their UWM inbox to ensure the package is checked into their residential mailroom and available for retrieval.
If you are missing a package, please file a claim through the form below. Package claims will be submitted to the mailroom immediately upon form submission, and a response provided within 1-2 business days.
Missing Package Form
2. Once logged in, select the “My Addresses” option on the left-hand side.
3. Select “Forwarding Address” from the drop-down menu at the top of the form.
4. Enter your new address and click “Save Changes” when finished.
5. To help ensure that there is no delay with incoming mail, go to your local post office to fill out an address update card or online through this link.
If mail delivers for a student who no longer lives in University Housing, mailroom staff will look for a forwarding address in the student’s account.
United States forwarding address on file
USPS Priority, Parcel, and First Class mail pieces will be forwarded to the domestic forwarding address in the student’s account.
Forwarding services unavailable
When packages are not able to be forwarded, they will be returned to sender. Carriers do not provide forwarding services to international addresses. USPS Presorted Standard and Non-Profit classes, Amazon Logistics, FedEx and UPS do not have forwarding services available.
Packages shipped by Amazon Logistics which cannot be delivered to a current housing resident will be returned to sender. Amazon’s policy is the order recipient must request a replacement item at their current address.
UWM mailroom staff do not receive updated tracking information for forwarded or returned packages. Order recipients must contact their carrier for updated tracking information. To follow up with mailroom staff regarding your package, please email email@example.com with your package’s carrier tracking number and delivery date. Sending the mailroom screenshots of your carrier tracking number and delivery confirmation is the best and fastest way to receive the most accurate information.