*Please DO NOT use scent beads in machines. They impair machine operation, causing the need for maintenance and machine down time.


University Housing provides various laundry facilities for residents to use. Laundry rooms are located on the first floor near the fitness room in Cambridge Commons, on the second floor (and within upgraded apartments) in Kenilworth Square Apartments, in the south wing of the second floor in RiverView, two floors below the first (G2) in Sandburg North Tower, and one floor below the first (UL) in Sandburg East Tower. Each facility is equipped with washing machines, electric dryers, folding tables, and a waiting area.


Machines can ONLY be operated with PantherCa$h, a debit (declining balance) account that is linked to every PantherID. Residents can add money to a PantherCa$h account at cash value machines (CVCs), the Panther Card Office (Union 161), at any Residence Hall Service Desk, or online at

Laundry costs $1.50 per load to wash or dry. $0.25 for additional dry time.

Machine Operation

WASH is the manufacturer of our washers and dryers. They installed every machine on campus and are in charge of machine maintenance when needed. For general questions and information on how to use the machines, please visit You can also call WASH at (866) 754-3404.

The Speed Queen app allows you to see what washers and dryers are currently available. Our campus code is W10047. Create an account and enter this location code for access. A machine can also be started from your phone if you plug in the machine’s unique number (located on the top of each washer or dryer). This can be useful if more than one cycle is needed.

Machine Service

If a washer or dryer is experiencing issues, please report it to


Refund request information can be found at or by calling (800) 342-5932.