Business analysis is about building outstanding products that delight and satisfy customers and stakeholders. People in this pivotal role cultivate skills across a wide range of domains, holding such titles as business analyst, product owner, solution architect, systems analyst, process manager, business consultant, product manager or project manager.

As an analyst, you must first gain a deep understanding of end-user goals and challenges. Next, you need to have the imagination to create innovative solutions to support those goals. Finally, you must successfully communicate with diverse stakeholders – from engineers and managers to end users and the public.

The structure of this flexible certificate allows you to focus on specific skill sets through the selection of elective courses. These areas include communication, data handling, process improvement and software development.