As more organizations move away from traditional hierarchies and toward cross-functional teams, short-term projects and changing staff, it’s more important than ever for all employees to have a wide variety of tools to achieve successful outcomes and create change. This interactive course helps you understand the nature of power and influence, how to influence others and how to leverage your influence even when you don’t have final authority. Learn specific strategies to increase your influence so you can manage people and projects up, down and virtually.
Need to upskill your team? We can bring this training to your organization, when and where it is convenient. For more information, visit Customized Training.
The PMI Authorized Training Partner logo is a registered mark of the Project Management Institute, Inc.
This course can be applied to the following certificates:
Business Administration Certificate
Business Analysis Certificate
Business and Interpersonal Communication Certificate
Emerging Leaders Certificate
Facility Management Certificate
Project Management Certificate
Benefits and Learning Outcomes
- Identify sources and styles of influence
- Assess assumptions of authority
- Explore how to have thoughtful interactions in order to achieve results at all levels
- Compare and contrast strategies for influence and determine when to use
- Practice balanced conversations to find common ground and design accountability
- Determine situations where influence is necessary and apply skills learned
Course Outline/Topics
- Define influence
- Explore influence models and research
- Learn four strategies for creating influence
- Identify goals and common ground
- Build relationships and rapport
- Determine positive and negative motivation
- Design and maintain alliances
- Conduct balanced conversations
- Clarify the goal
- Craft your message
- Connect with curiosity
- Application and practice
Instructor
Jill Mueller is a coach and trainer at Darcy Luoma Coaching & Consulting. Previously, Jill worked as a special assistant to the president of UW System and as a trainer and assistant manager at Great Lakes Higher Education Guaranty Corporation.… read more