Business and Interpersonal Communication Certificate

Effective communication – written and spoken – plays an important role in both personal and professional worlds. The Business and Interpersonal Communication Certificate focuses on developing your ability to communicate and collaborate as well as project a professional image to clients and colleagues. This power skills certificate examines emotional intelligence and the crucial role it plays in all of your interactions, while helping you define and practice new interpersonal communication skills for better professional and personal relationships. Courses in difficult conversations and conflict management prepare you for the most complex work dynamics. You even address unconscious bias as you hone your ability to interact with people outside your comfort zone. Elective courses enable you to sharpen specific business communication skills such as writing or public speaking and add to your toolbox of interpersonal communication abilities.

Learning Outcomes

  • Distinguish effective interpersonal communication skills and apply new or better choices in working with others
  • Reframe conflict and discover how to turn it into a positive
  • Identify difficult conversations and apply new strategies for positive results
  • Recognize and assess your own unconscious biases, developing fresh ways to see your work culture


To get started, sign up for any core course. Earn your certificate by completing all core courses and at least three electives within three years.

For information on the course format, view the session information on the selected course page.

CORE COURSESSpringSummerFallPrice
Effective Interpersonal Communication Skills

6/12-6/14/2024 Live Online

11/13-11/21/2024 Live Online

Emotional Intelligence: Dealing With Difficult People, Including Yourself!

6/11-6/12/2024 In-person

Having Difficult Conversations

10/29-10/30/2024 Live Online

Leveraging Your Emotional Intelligence in the Modern Workplace

10/16-10/17/2024 In-person

The Power of Positive Conflict ... Even When Working Remotely$395
Building Psychological Safety and Trust With Your Teams

6/11-6/18/2024 Live Online

10/9-10/10/2024 Live Online

Influence Without Authority: Manage People and Projects Up, Down and Virtually

5/7/2024 Live Online

10/1/2024 Live Online

Setting a Foundation of Leadership

9/18-9/19/2024 In-person

Technical Writing for NonwritersOnline – Register anytime$289
The Art of Mastering Presentations$395
Trauma-Informed Management

9/24-9/26/2024 In-person

Writing High-Impact Digital Copy

10/21-10/28/2024 Combined Online


Still Have Questions? Contact Us.

Stephanie Hobbins, Program Manager

| 414-251-5898

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