Building Psychological Safety and Trust With Your Teams

Organizations want high-performing teams, but there is no “team” without trust. Trust is hard to come by if team members don’t feel safe enough to speak up, be candid, take reasonable risks and draw outside of the lines.

Fostering psychological safety is about being able to show up as “fearless” or without fear when working in your organization. “The Fearless Organization,” written by Amy C. Edmondson, a Harvard professor and a guru on psychological safety, describes what it takes for an organization to become psychologically safe.

A leader’s job—whether at the top of an organization or somewhere in the middle—is to create a safe space for people to speak openly, make mistakes and bring their full selves to work. It encourages you to be courageous, vulnerable and, at times, even uncomfortable.

This course helps you recognize and promote psychological safety—clearing the big blocks to innovation, connection and collaboration in your organization.

This course can be applied to the following certificates:
Business and Interpersonal Communication Certificate
Emerging Leaders Certificate


Ann Manning

Ann Manning

As the principal of AMM Consulting, Ann Manning coaches and consults with clients to develop strong leaders and build high-performing teams and organizations. With over 25 years of experience in corporate, nonprofit and consulting roles, Ann has a proven track ... read more

Benefits and Learning Outcomes

As a result of these two half-day workshops, you will be able to:

  • Describe the meaning of psychological safety and discover how to build an environment that supports candor and trust.
  • Define a culture where everyone is enabled to do their best work through open and fearless dialogue.
  • Design a culture of trust by setting the stage, inviting participation proactively, and responding productively with “radical candor.”
  • Recognize easy ways to incorporate psychological safety and radical candor into your daily leadership practice.

Course Outline/Topics

  • Psychological Safety
    Interactive Overview of Concepts
    Learning and Performance Zones
  • Best Practices for Building a Culture of Trust and Safety
    Modeling Vulnerability
    Treating Others With Respect
    Being Curious and Asking the Right Questions
  • How to Speak With Candor
    Asking for Feedback
    Preparing to Give Feedback
    Rewarding the Candor
  • Case Study – Putting It All Together
    Speaking With Candor While Building Trust
  • Daily Leadership Practices
    Psychological Safety
    Radical Candor
  • Designing an Action Plan to Enhance Your Culture
  • Feed Forward Activity
    Seek Ideas on Action Plan
    Listen Openly and Learn
  • Lessons Learned

Date: 2 Tue, June 11-18, 2024

Delivery Method: Live Online

Time: 8:30-11:30am CT

Platform: Zoom

Instructor: Ann Manning

Fee: $395

CEUs: 0.6

Enrollment Limit: 22

Program Number: 5050-15874

Registration Deadline: June 10, 2024

Registration deadline has passed.

Date: Wed-Thu, Oct 9-10, 2024

Delivery Method: Live Online

Time: 8:30-11:30am CT

Platform: Zoom

Instructor: Ann Manning


$345 by Sept 18, 2024
$395 after Sept 18, 2024

CEUs: 0.7

Enrollment Limit: 22

Program Number: 5050-16203

Registration Deadline: Oct 2, 2024

Register Now


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