Leveraging Your Emotional Intelligence in the Modern Workplace

Tapping into emotional intelligence results in a better bottom line for both businesses and employees. Research clearly shows this, yet many courses on emotional intelligence still focus on outdated concepts of managing emotions vs. leveraging them.

In this dynamic course, you’ll not only learn the fundamentals of identifying emotions, but you’ll also discover how you can apply those concepts in today’s post-pandemic workplace. Navigating online meetings, social media, the age of the influencer and an ever-expanding list of work-life balance challenges with remote vs. in-office work requires a high level of emotional intelligence. This course gives you concrete tools to heighten you emotional intelligence and use it effectively, whether in your career, personal life or both.


Barbara Burgess

Barbara Burgess

Barbara Burgess is a corporate consultant, coach, program developer, trainer and specialist in the areas of transformational leadership, social and emotional intelligence, women’s leadership and employee empowerment. She has over 30 years of experience in a broad range of industries, ... read more

Who Should Attend

  • All Professionals
  • Managers
  • Supervisors
  • Leaders
  • HR Professionals
  • Project Managers
  • Anyone who works with people

Benefits and Learning Outcomes

At the end of this workshop, participants will be able to:  

  • Build and use personal Sensation Dictionary of Emotional Awareness.
  • Learn how to use the Emotion Wheel to increase reasoning ability in varied situations.
  • Create an EI Flex Strategy for various environments: online, email, social media, in person. 
  • Distinguish between managing emotions and leveraging emotions. 
  • Learn how to use emotional intelligence in project planning to identify and address areas of concern.

Course Outline/Topics

No matter where you are professionally or personally, emotional intelligence can help you:

  • Move ahead in your career 
  • Reduce stress 
  • Improve the bottom line of your department, division or company 
  • Retain employees 
  • Generate better team results and increase productivity 
  • Create greater ease in your work-life 
  • Improve your health

Course Outline

Module 1: Leveraging vs Managing Emotions: The Benefits 

Module 2: Primary and Secondary Emotions: The Foundation 

Module 3: Identifying and Applying Emotions: The Tools 

Module 4: Emotional Intelligence in Project Planning  

Module 5: Creating an EI Flex Strategy for Various Environments: online, email, social media, in-person 

Module 6: Putting it all Together 

Date: Wed-Thu, Oct 16-17, 2024

Delivery Method: In-person

Time: 8:30am-4pm CT

Location: UWM School of Continuing Education

Instructor: Barbara Burgess


$845 by Sept 25, 2024
$895 after Sept 25, 2024

CEUs: 1.4

Enrollment Limit: 30

Program Number: 5050-16396

Registration Deadline: Oct 9, 2024

Register Now


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