Trauma-Informed Management

Building Resilient Workplaces

Do you want to become a more effective leader, reduce employee burnout and cultivate a resilient, empathetic workplace? Dive into the world of trauma-informed management. This essential course equips supervisors, managers and HR professionals with the knowledge and practical skills to support your team’s well-being and unlock their full potential.

No prior experience with trauma-informed approaches is needed. We’ll guide you through the fundamentals, dispel common myths and provide you with actionable tools to implement in your daily interactions.

This course is designed to be interactive, engaging and practical, providing participants with the knowledge and skills needed to effectively lead and support their teams in a trauma-informed manner.


Dr. Lia Knox

Dr. Lia Knox

Dr. Lia A. Knox is a highly skilled licensed professional counselor and Mental Wellness Expert specializing in Cultural Competency and Organizational Health. With more than 25 years of experience, she has provided quality mental health care to underserved and under-resourced ... read more

Who Should Attend

Managers, supervisors, leaders, business owners, HR professionals, advisors, adult educators, ESL teachers, literacy teachers, anyone who wants to learn the fundamentals of managing or leading people through a trauma-informed lens. 

Benefits and Learning Outcomes

  • Master the key principles of trauma-informed leadership.
  • Recognize the impact of trauma on individuals and teams.
  • Apply practical strategies to create a safe and supportive work environment.
  • Communicate effectively with empathy and understanding.
  • Create a trauma informed action plan to implement with your team.
  • Support resilience and mental well-being within your team.
  • Navigate challenging situations with confidence and awareness.

Course Outline/Topics

 Introduction to Trauma-Informed Management 

  •     Understanding trauma and its impact on individuals and workplaces
  •     Recognizing the signs of trauma in the workplace
  •     Exploring the benefits of trauma-informed approaches for leadership and team dynamics

Dispelling Myths and Misconceptions 

  •     Addressing common myths about trauma and resilience
  •     Challenging stigmas and stereotypes surrounding mental health in the workplace
  •     Creating a culture of understanding and support

Implementing Trauma-Informed Practices 

  •     Practical strategies for integrating trauma-informed approaches into leadership styles
  •     Tools for fostering empathy, active listening and trust within teams
  •     Case studies and real-world examples of successful implementation

Building Resilient Workplaces 

  •     Promoting self-care and well-being among team members
  •     Strategies for preventing and managing burnout
  •     Creating a supportive environment that encourages growth and development

Throughout the Course: 

  •     Interactive discussions and group activities
  •     Role-playing scenarios to practice trauma-informed communication
  •     Q&A sessions and open discussions to address specific challenges and concerns

Date: Tue&Thu September 24-26

Delivery Method: In-person

Time: 8:30am-12:30pm CT

Location: UWM School of Continuing Education

Instructor: Dr. Lia Knox


$345 by Sept 3, 2024
$395 after Sept 3, 2024

CEUs: 0.8

Enrollment Limit: 25

Program Number: 5050-16175

Note: This class meets on Tuesday, Sep 24 and Thursday, Sep 26 from 8:30am-12:30pm

Registration Deadline: Sept 17, 2024

Register Now


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