Critical Thinking: Business Analysis and Decision-Making Strategies

Sharpen your skills by becoming more aware of your own thought process and the thought processes of others. Learn techniques to foster critical thinking through probing and reflecting. Enhance skills in structuring an argument, judging the credibility of a source and making better decisions.  As a result, you become more effective in analysis, communication and leadership.

The PMI Authorized Training Partner logo is a registered mark of the Project Management Institute, Inc.

This course can be applied to the following certificates:
Project Management – Advanced Certificate
Project Management Certificate


Barbara Farmerie, MBA, PMP

Barbara Farmerie, MBA, PMP

Barb Farmerie was born in Pittsburgh, PA, but has been a resident of Milwaukee for more than 20 years. Much of that time was spent working for MillerCoors as an IT development manager where she delivered business application projects throughout ... read more

Who Should Attend

Those who want to improve their problem-solving and decision-making abilities, as well as individuals who want to challenge their current approach to analysis.

Benefits and Learning Outcomes

  • Develop critical thinking and analysis skills
  • Learn techniques for critical thinking and improved focus
  • Enhance customer service through better problem-solving and decision-making
  • Increase situational awareness
  • Become more effective in analysis, communication and leadership

Course Outline/Topics

Seminar Outline

Overview of Critical Thinking

  1. Definitions of Critical Thinking
  2. Components of Critical Thinking
  3. Critical vs. Noncritical Thinking
  4. Ways to Become a Critical Thinker
    • Activity: Self analysis
  5. Critical Thinking model
  6. How to Stimulate Critical Thinking in a Team
  7. Preventing Groupthink
  8. Baloney Detection: Skeptical Thinking
    • Activity: Baloney detection quiz

Asking Questions and Problem Definition

  1. Asking probing questions
    • Activity: Asking smart questions
  2. Structuring problem statements
  3. Goal statements
    • Activity: Develop a problem and goal statement
  4. Identifying the cause of the problem
  5. Divergent/convergent thinking
  6. Mind mapping
  7. Fishbone diagram
  8. Consensus thinking
    • Activity: Consensus thinking

 Business Problem Analysis and Decision Making

  1. Business problem analysis model
  2. SWOT analysis
  3. Examples for using SWOT analysis
    • Activity: Problem solving and decision making
  4. Decision/event trees
  5. Expected monetary value
    • Activity: Decision/event tree
  6. Six Thinking Hats: Approach to decision making
  7. Parallel thinking
    • Activity: Applying Six Thinking Hats
  8. Making decisions
  9. Decision-making strategies
    • Activity: Selecting the best decision-making strategy
  10. Who makes the decision?
  11. Decision-making strategies
  12. Decision methods
    • Decision by consensus
    • Grid analysis
    • Weighted grid analysis
    • Pareto analysis
    • Qualitative decision-making methods
    • Activity: Picking the best decision method
    • Activity: Balancing the budget


"Barb is an excellent instructor!  I’m very happy I attended this class."  —  Margarita Steinmetz, CBRE|ESI

"Barbara is extremely knowledgeable and has a wide breadth of experience. She provided steps to analyze and solve problems to move forward. Really liked the class activities."  —   Emily Olson, Educators Credit Union

Meet Instructor Barbara Farmerie, MBA, PMP

Date: Mon-Wed, Apr 17,18, & 19

Delivery Method: Live Online

Time: Apr 17, 8:30am-2:30pm CT, Apr 18, 8:30am-2:00pm CT, Apr 19, 8:30am-2:00pm CT

Platform: Zoom

Instructor: Barbara Farmerie MBA, PMP


$845 by Apr 3
$895 after Apr 3

CEUs: 1.4, PDUs: 14

Enrollment Limit: 20

Program Number: 5025-15153

Note: Participants will receive instructions for logging into Canvas to access course materials and Zoom links approximately one week prior to first class.

Registration Deadline: Apr 17

Register Now


Join Our Email List

Get the latest on courses and certificates in your areas of interest.