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Modeling, Analyzing and Redesigning Business Processes

Business processes are the natural activities you perform that produce value, serve customers and generate income. Unfortunately, most organizations are set up to manage tasks instead of processes. Learn how process modeling provides a simple yet powerful method for analyzing wasted time and resources and how to redesign them for efficiency and better service. Rediscover your core business requirements and streamline the ways in which they are achieved.


Joe  Brancaccio

Joe Brancaccio

Joe Brancaccio is a Process Management Consultant. He has more than 20 years of experience in process management, strategic planning, organizational effectiveness and leadership. Mr. Brancaccio has worked with many Fortune 500 companies and assisted the States of Texas and ... read more

Who Should Attend

  • Business analysis managers
  • Business or technical analysts
  • Operations managers
  • Operations analysts
  • Development managers
  • IT or development managers
  • Systems analysts or managers
  • Project managers
  • Requirements engineers

Benefits and Learning Outcomes

  • Document processes for business requirements or business process modeling initiatives
  • Recognize and remove activities and process flaws that do not add value
  • Engage business leaders, users and customers in process change efforts
  • Define process boundaries, identify stakeholders, and capture input and output gaps using the system map
  • Document the current state of the business processes using the “best” tools and techniques
  • Define and capture most meaningful performance metrics
  • Analyze processes and develop future state
  • Use process tools to develop business requirements

Course Outline/Topics

Seminar Outline

1.       Business Analysis

2.       Systems Thinking

a. System Map

b. Gap Analysis

c. Link to Requirements

3.       Process Mapping and Analysis

a. Top Down Chart

b. Block Diagram

c. Activity Chart

d.Workflow Diagram

e. Cross-Functional Chart

f.  Types of Improvement


h. Process Metrics

4.       Translation to Requirements

a. Link to Requirements

b. Use Cases


Business Analysis Boot Camp or equivalent experience


"The instructor was excellent!"  —  Pamela Brozan, Rolls-Royce North America

"The instructor was fantastic! Learned so much."  —  Christian Oblak

Date: Tue & Thu, Oct 4-6

Delivery Method: Live Online

Time: 8:30am-4pm CT

Platform: Zoom

Instructor: Joe Brancaccio


$845 by Sept 20
$895 after Sept 20

CEUs: 1.4

Enrollment Limit: 15

Program Number: 5020-14691

Note: Participants will receive instructions for logging into Canvas to access course materials and Zoom links several days prior to the course start date.

Registration Deadline: Oct 4

Register Now


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