Modeling, Analyzing and Redesigning Business Processes

Business processes are the natural activities you perform that produce value, serve customers and generate income. Unfortunately, most organizations are set up to manage tasks instead of processes. Learn how process modeling provides a simple yet powerful method for analyzing wasted time and resources and how to redesign them for efficiency and better service. Rediscover your core business requirements and streamline the ways in which they are achieved.

This course can be applied to the Business Analysis Certificate.

Instructor

Ralph Smith

Ralph Smith

Ralph Smith is Executive Vice President of Strategic Services for Orion Development Group. In this capacity, he is responsible for facilitating the implementation of strategic plans and strategic measurement systems for clients in all sectors. Smith has personally supervised the ... read more

Who Should Attend

  • Business analysis managers
  • Business or technical analysts
  • Operations managers
  • Operations analysts
  • Development managers
  • IT or development managers
  • Systems analysts or managers
  • Project managers
  • Requirements engineers

Benefits and Learning Outcomes

  • Document processes for business requirements or business process modeling initiatives
  • Recognize and remove activities and process flaws that do not add value
  • Engage business leaders, users and customers in process change efforts
  • Define process boundaries, identify stakeholders, and capture input and output gaps using the system map
  • Document the current state of the business processes using the “best” tools and techniques
  • Define and capture most meaningful performance metrics
  • Analyze processes and develop future state
  • Use process tools to develop business requirements

Course Outline/Topics

Seminar Outline

1.       Business Analysis

2.       Systems Thinking

a. System Map

b. Gap Analysis

c. Link to Requirements

3.       Process Mapping and Analysis

a. Top Down Chart

b. Block Diagram

c. Activity Chart

d.Workflow Diagram

e. Cross-Functional Chart

f.  Types of Improvement

g. BPMN

h. Process Metrics

4.       Translation to Requirements

a. Link to Requirements

b. Use Cases

Prerequisites

Business Analysis Boot Camp or equivalent experience

Testimonials

"The instructor was excellent!"  —  Pamela Brozan, Rolls-Royce North America

"The instructor was fantastic! Learned so much."  —  Christian Oblak

Date: Thu-Fri, Nov 7-8, 2024

Delivery Method: Live Online

Time: 9am-4pm CT

Platform: Zoom

Instructor: Ralph Smith

Fee:

$845 by Oct 24, 2024
$895 after Oct 24, 2024

CEUs: 1.4

Enrollment Limit: 20

Program Number: 5020-16233

Registration Deadline: Nov 6, 2024

Register Now

Date: Wed-Thu, June 4-5, 2025

Delivery Method: Live Online

Time: 9am-4pm CT

Platform: Zoom

Instructor: Ralph Smith

Fee:

$845 by May 21, 2025
$895 after May 21, 2025

CEUs: 1.4

Enrollment Limit: 20

Program Number: 5020-16234

Registration Deadline: June 3, 2025

Register Now

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