Modeling, Analyzing and Redesigning Business Processes
Business processes are the natural activities you perform that produce value, serve customers and generate income. Unfortunately, most organizations are set up to manage tasks instead of processes. Learn how process modeling provides a simple yet powerful method for analyzing wasted time and resources and how to redesign them for efficiency and better service. Rediscover your core business requirements and streamline the ways in which they are achieved.
This course can be applied to the Business Analysis Certificate.
Instructor
Ralph Smith is Executive Vice President of Strategic Services for Orion Development Group. In this capacity, he is responsible for facilitating the implementation of strategic plans and strategic measurement systems for clients in all sectors. Smith has personally supervised the ... read more
Who Should Attend
- Business analysis managers
- Business or technical analysts
- Operations managers
- Operations analysts
- Development managers
- IT or development managers
- Systems analysts or managers
- Project managers
- Requirements engineers
Benefits and Learning Outcomes
- Document processes for business requirements or business process modeling initiatives
- Recognize and remove activities and process flaws that do not add value
- Engage business leaders, users and customers in process change efforts
- Define process boundaries, identify stakeholders, and capture input and output gaps using the system map
- Document the current state of the business processes using the “best” tools and techniques
- Define and capture most meaningful performance metrics
- Analyze processes and develop future state
- Use process tools to develop business requirements
Course Outline/Topics
Seminar Outline
1. Business Analysis
2. Systems Thinking
a. System Map
b. Gap Analysis
c. Link to Requirements
3. Process Mapping and Analysis
a. Top Down Chart
b. Block Diagram
c. Activity Chart
d.Workflow Diagram
e. Cross-Functional Chart
f. Types of Improvement
g. BPMN
h. Process Metrics
4. Translation to Requirements
a. Link to Requirements
b. Use Cases
Prerequisites
Business Analysis Boot Camp or equivalent experience
Testimonials
"The instructor was excellent!" — Pamela Brozan, Rolls-Royce North America
"The instructor was fantastic! Learned so much." — Christian Oblak
Date: Wed-Thu, June 5-6, 2024
Delivery Method: Live Online
Time: 9am-4pm CT
Platform: Zoom
Instructor: Ralph Smith
Fee:
$845 by May 22, 2024
$895 after May 22, 2024
CEUs: 1.4
Enrollment Limit: 15
Program Number: 5020-15408
Note: Participants will receive instructions and course links approximately one week prior to first class.
Registration Deadline: June 5, 2024
Date: Thu-Fri, Nov 7-8, 2024
Delivery Method: Live Online
Time: 9am-4pm CT
Platform: Zoom
Instructor: Ralph Smith
Fee:
$845 by Oct 24, 2024
$895 after Oct 24, 2024
CEUs: 1.4
Enrollment Limit: 20
Program Number: 5020-16233
Registration Deadline: Nov 6, 2024
Date: Wed-Thu, June 4-5, 2025
Delivery Method: Live Online
Time: 9am-4pm CT
Platform: Zoom
Instructor: Ralph Smith
Fee:
$845 by May 21, 2025
$895 after May 21, 2025
CEUs: 1.4
Enrollment Limit: 20
Program Number: 5020-16234
Registration Deadline: June 3, 2025
