How to Purchase a Commuter Value Pass
- Go to Transportation Services portal (uwm.edu/transportation/portallogin).
- Click on “Affiliated Login” which is in the center of the page
- Click on “Get Permits & Bus Passes” which will be located in the permits section
- Click on “Purchase CVP” in the Bus Passes section
- Click on “Next >>”
- Fill the required fields
- Click on the desired permit (should say “CVP” in the title) under the Bus Passes section
- Click on box to agree with”Transportation Rules & Regulations”
- Click on “Next >>”
- Select your payment method (payroll deduction is the second option)
- Enter the email as needed
- Click on “Complete Transaction”
- Click on the box to agree
- Click on “Pay Now”
CVP participants can use either the UMO Mobile app or a physical bus card. Please see the WisGo Sign-Up page for more information on how to activate it.
There is a fee of $10 for a lost card, please contact the Transportation Services office if you need a replacement. Replacements must be picked up in person from Transportation Services offices.
On receiving the new card from UWM, you must call Milwaukee County Transit System Customer Service at 414-937-3218. You will need to provide the lost card number or your Touchpass username as well as the new card number. The MCTS customer service rep will deactivate the card and activate the new one. You do NOT need a new benefit code. Your existing benefit code will remain active as usual, on the new card.
Misplace your CVP card? Switch to the UMO app for free! Call Milwaukee County Transit System Customer Service at 414-937-3218. Simply provide the username for your TouchPass account and the new username for the UMO Mobility app
There is a fee of $10 for a lost card, please contact the Transportation Services office if you need a replacement. Replacements must be picked up in person from Transportation Services offices.
On receiving the new card from UWM, you must call Milwaukee County Transit System Customer Service at 414-937-3218. You will need to provide the lost card number or your Touchpass username as well as the new card number. The MCTS customer service rep will deactivate the card and activate the new one. You do NOT need a new benefit code. Your existing benefit code will remain active as usual, on the new card.
Currently, customers cannot request more than three replacements in a six month period. MCTS may change this without notifying Transportation Services or CVP card holders. MCTS ultimately approves or denies all replacement requests.
If you need assistance with setting up your CVP on the WisGo app for a new mobile device, please email uwmpark@uwm.edu for assistance.
Milwaukee County Transit System is now offering an Emergency Ride Program through LYFT.
Commuter Value Program customers are automatically eligible to participate in the Emergency Ride Program. MCTS recognizes that a major obstacle in using transit services is the riders’ fear of being “stranded” in case of personal or family emergency. As a result, this program was created to provide alternate transportation for Commuter Value Program participants if an emergency arises and normal bus service is not readily available.
Please review the following to better acquaint yourself with the conditions and responsibilities of this great program benefit.
MCTS Emergency Ride Program Conditions:
- Rides are available only through LYFT Concierge MCTS company profile.
- Trips must be completed between 8:00am and 4:30pm.
- Rides are provided within the MCTS service area only and are limited to two trips per quarter and four every twelve months.
- Trip destinations may include the employee’s home, transit point of origin, or a medical care facility.
- MCTS will pay a maximum of $50.00 for any user in the program. All costs incurred after the $50.00 maximum are the responsibility of the participant.
- Regardless of the destination, it is the employee’s responsibility to arrange for additional transportation after the trip has been completed.
- An employee will forfeit their eligibility to use the program if they do not complete their trip after it has been arranged.
Rides may be requested using the form below, and a representative from Transportation Services will make contact to confirm.