Commuter Value Pass

Faculty/Staff may purchase the Commuter Value Pass (CVP), which is an unlimited-ride bus pass valid on all Milwaukee County Transit System routes.

Faculty and staff may purchase the CVP after the 15th day of the month preceding the month intended for activation through the second business day of the month intended for activation. The option to purchase the CVP will be deactivated online after the second business day of the start of the month.

How to Purchase a Commuter Value Pass
  1. Go to Transportation Services portal (
  2. Click on “Affiliated Login” which is in the center of the page
  3. Click on “Get Permits & Bus Passes” which will be located in the permits section
  4. Click on “Purchase CVP” in the Bus Passes section
  5. Click on “Next >>”
  6. Fill the required fields
  7. Click on the desired permit (should say “CVP” in the title) under the Bus Passes section
  8. Click on box to agree with”Transportation Rules & Regulations”
  9. Click on “Next >>”
  10. Select your payment method (payroll deduction is the second option)
  11. Enter the email as needed
  12. Click on “Complete Transaction”
  13. Click on the box to agree
  14. Click on “Pay Now”

  15. *NOTE: Purchases of the CVP on the second business day of the month intended for use and waiting for a CVP card to be issued will cause a delay in the activation of your CVP. Transportation Services requires a photo to be sent to MCTS for the CVP card to be issued, which will be the cause for the delay. We appreciate your understanding and thank you for your patience.
How do Payments Work?
CVPs are deducted from employee paychecks. Transportation subsidies the CVP, so it costs $33 a month (instead of the full $72).
What is the Status of My Payroll Deduction?
You can check the status of your payroll deduction on the Account Management page of the Transportation Services account. The amount displayed there is the total amount due through payroll for all deductions, not the amount taken out per pay period. Check your paycheck for the amount taken out per pay period.
How to get a CVP Card
After purchasing, employees will need to send a photograph to Transportation Services via It must be a head shot, without any obstruction of the face (e.g., sunglasses or hats), which will be printed on the CVP as photo identification. Once the CVP has been created, it will be available for pickup from the Transportation Services office. If a faculty/staff member is purchasing the CVP and does not have a CVP card issued by MCTS, the staff member WILL need to visit Transportation Services in person. A photo will need to be taken, which will be provided to MCTS for the CVP card to be created. The CVP card will be available at Transportation Services after two business days. Transportation Services will then notify the faculty/staff member that they may pick up their CVP.
There is a fee of $10 for a lost card, please contact the Transportation Services office if you need a replacement.
How to Return Commuter Value Pass
If you are looking to return your CVP, please fill out the Payroll Deduction Cancellation Form. It is recommended that notification is provided to Transportation Services in advance of the approaching pay period.
Replacement Commuter Value Pass Card
You can get a replacement CVP by calling Transportation Services or visiting our offices as listed in the contact information at the bottom of the page. The first replacement costs $10, any additional replacement thereafter costs $20. MCTS limits the number of replacements in a six month period. Currently, customers cannot request more than three replacements in a six month period. MCTS may change this without notifying Transportation Services or CVP card holders. MCTS ultimately approves or denies all replacement requests.
Emergency Ride

Milwaukee County Transit System is now offering an Emergency Ride Program through LYFT.

Commuter Value Program customers are automatically eligible to participate in the Emergency Ride Program. MCTS recognizes that a major obstacle in using transit services is the riders’ fear of being “stranded” in case of personal or family emergency. As a result, this program was created to provide alternate transportation for Commuter Value Program participants if an emergency arises and normal bus service is not readily available.

Please review the following to better acquaint yourself with the conditions and responsibilities of this great program benefit.

MCTS Emergency Ride Program Conditions:

  • Rides are available only through LYFT Concierge MCTS company profile.
  • Trips must be completed between 8:00am and 4:30pm.
  • Rides are provided within the MCTS service area only and are limited to two trips per quarter and four every twelve months.
  • Trip destinations may include the employee’s home, transit point of origin, or a medical care facility.
  • MCTS will pay a maximum of $50.00 for any user in the program. All costs incurred after the $50.00 maximum are the responsibility of the participant.
  • Regardless of the destination, it is the employee’s responsibility to arrange for additional transportation after the trip has been completed.
  • An employee will forfeit their eligibility to use the program if they do not complete their trip after it has been arranged.

Rides may be requested using the form below, and a representative from Transportation Services will make contact to confirm.

Emergency Ride

Commuter Value Pass customers may use this form to schedule an emergency ride through MCTS/Lyft.

  • We will call to confirm your ride request.
  • :
    Must be Monday - Friday between 8:00 am and 4:30 pm. Ride requests outside of this time-frame will not be processed.
  • Must be an exact address within MCTS service area.
  • Must be an exact address within MCTS service area.