Accessibility

Parking Portal Accessibility

  • The Parking Portal has an accessibility widget to allow customers with disabilities to manage bus passes, purchase parking permits, pay citations, and more.
  • The accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page.
  • The widget has default settings to meet the needs of customers who are motor-impaired, blind, dyslexic, and have cognitive and learning issues.
  • Accessibility options include the ability to adjust contrast, text size, text spacing, and line spacing, as well as to pause animations (as might be used in the carousel), and many more.
  • The widget also includes a screen reader, so even if customers are away from their main device, they don’t need to install a separate screen reader to access Parking Portal content.

MCTS

Every MCTS bus is an accessible, low-floor bus. More information about their accessibility features can be found on the MCTS website.

Transit Plus

Milwaukee County Transit System also offers a paratransit service, Transit Plus, for riders with disabilities. UWM faculty/staff and students with bus passes are eligible to use this service, provided they meet the following criteria:

  • A person with a disability who cannot independently board, ride, or get off a bus.
  • A person whose disability-related condition or environmental barrier makes it impossible to independently travel to or from a fixed route bus stop.

The fare established by the County for use of this paratransit service will be paid by the County for any Transit Plus trip taken by a student also registered for the U-PASS program. Any trip costing up to the County’s maximum reimbursable amount plus the current Transit Plus fare co-pay will be free to eligible University students. Any fee above this combined total amount will continue to be paid by the user.

To obtain the fare waiver, eligible students will be certified by the Milwaukee County Transit Plus Program as eligible each semester. Students will also be required to show the transportation service provider their U-PASS fare media, a validated University student identification card, and a valid Milwaukee County Transit Plus Program identification card.

Rides must be requested not less than one day before and not more than two weeks in advance of the date of the ride. Please see MCTS’s website for more information.

Prowl Line, BOSS, & Off-Campus Shuttle

The Prowl Line, Be On the Safe Side, and the Off-Campus Shuttle are equipped to offer rides to persons with mobility devices and/or the need for special seating.

Prowl Line

  • Riders can simply wait at the Prowl Line stop and inform the driver that they require a vehicle equipped to transport mobility devices.
  • Not all Prowl Line shuttles are equipped; however, riders can download Passio GO to verify which shuttles have the proper equipment.

B.O.S.S. and the Off-Campus Shuttle

  • A vehicle with a ramp and securements is available upon request.
  • Riders can request an accessible vehicle by calling B.O.S.S. at (414) 229-6503.
  • Riders using TransLoc can indicate the need for an accessible vehicle when submitting a ride request by selecting the accessibility icon.
  • Download the TransLoc app from your smartphone (Android / Apple).
  • If you do not have a smartphone, you can also request rides online through this desktop link uwm.edu/parking/saferide.

Accessible Parking Permit

  • Obtain a Disabled Parking Information Card: In order to purchase a UWM accessible parking permit, customers must first obtain a disabled parking information card and/or license plate from the State of Wisconsin Department of Transportation. Instructions on how to obtain these can be found at the Wisconsin Department of Transportation.
  • Proof of Eligibility: Accessible parking permit customers will have one week from the date of purchase to provide proof of a disabled parking information card or license plate.
  • Temporary Accessible Parking: Transportation Services does not have the authority to issue temporary accessible parking without proof of a temporary disabled parking information card; it must be obtained from the state.
  • Temporary Permit Eligibility: Customers with a temporary disabled parking information card are eligible for a temporary accessible parking permit at the regular permit rate (by lot), prorated for duration.
  • Accessible Parking Spaces: Accessible parking spaces are available in all garages and surface parking lots on campus.
  • Request a Permit: Customers can request either a permit or a temporary ADA parking pass through the Customer Permit Request Form.

Accessible Parking Hourly Rates

  • Discounted Rates: Mobile payment vendors offer discounted rates for accessible parking at surface lots.
  • Unique Zone Entry: Customers must enter the unique zone for accessible parking, which is different from the zone number for general parking in a lot.
  • Check Signage: Please check the accessible parking signage for the zone number.
  • Display Hangtag: Hangtag must be displayed on dash or rear.
  • Parking Spaces: Vehicles must park in an accessible parking space.
  • Alternative Parking: If all accessible parking spaces are full, customers may park in a non-ADA space.
  • Request a Permit: Customers can request either a permit or a temporary ADA parking pass through the Customer Permit Request Form.