If a department wants to validate parking on surface lots, you must submit a Special Visitor Request. With a Special Visitor Request, Transportation Services will reserve a space by bagging the adjacent signage in the desired lot, and you will receive a website link, code, and instructions for your guest to validate their vehicle’s plate. Due to limited surface lot parking, reservations through Special Visitor Requests are typically required to guarantee parking.

How Departments Can Submit a Special Visitor Request

1. Only deans, division heads, directors, department chairpersons or their designated representatives are allowed to request special visitor parking reservations on behalf of their Faculty and Staff. Special visitor/guest permits cannot be provided to anyone who is employed by the University. Student Association recognized Student organizations can make arrangements through Student Involvement.
2. Establish an account with the parking department using the Parking Department Account Request Form with Transportation Services for special visitor/guest parking services.
3. Available permits:
   • For portions of a day
     • Mornings 7:00 AM — 1:30 PM
   • For an entire day
     • 7:00 AM to 11:59 PM
4. Request a reservation(s) at least 48 hours in advance in writing or by completing the Special Visitor Request Form. Information needed at the time of reservation includes:
   • Date, parking preference, location and time period parking reservation(s) are desired.
   • Name, email, and phone number of departmental contact person along with PK number.

Transportation Services will reserve a parking space in the designated lot. If the lot is unavailable, an alternate may be assigned. The submitter will receive an email once approved with parking instructions that may be forwarded to the guest. Guests will enter a code in the Offstreet website (which are both provided in the email) along with their license plate to validate parking on their requested date.

Guests Validation Instructions

1. Access the portal at offstreet.io or through your direct link/QR code
2. Enter your license plate number
3. Click “Next”
4. Enter your parking code as provided to the department by Transportation Services.
5. Click “Park”
6. A “Parking Registration Successful” page will display when you’ve completed the registration process. You are all set. You can request a receipt by entering your email. The email doesn’t need to be displayed or kept.

Why does Transportation Services Need the Guests’s Plate

We reserve the space by placing out bags. However, we need license plate(s) to verify that the person parked there is the correct individual. Otherwise, unauthorized individuals may park in the space, meaning your guest may have issues finding parking.

How Can I Collect the License Plate(s)?

There are generally two ways for you to collect the license plate:

• You can forward the approval email to your guest. They can go to the website and follow the steps to validate their plate.
• You can get the license plate from the guest and enter it on the website following the instructions yourself.

What if I have a guest who is visiting campus multiple times?

If you have recurrent guests, Transportation Services may be able to place the license plate on file. This would eliminate the need to enter the license plate each time. Transportation Services may still require the submission of a Special Visitor Request to reserve the space.

Parking validations and reservations are done through the eParcSuite portal. eParcSuite can be used to validate parking at Lubar Business School, NWQ, Pavilion, and Union garages. If you want parking at EMS or Sandburg garages, you should see the above section on Surface Lot Validations: Special Visitor Requests.

eParcSuite Access

Transportation Services can set up designated departmental employees to have access to eParcSuite. eParcSuite can be used to reserve and validate parking for guests at Lubar, NWQ, Pavilion, and Union Garages. Employees can submit the Validations Site Staff Access Request form; after approval by their department head, they would receive login credentials and a manual. Training can also be provided to departments by contacting Transportation Services.

eParcSuite Validation Options

There are three types of validations in eParcSuite:

• eParcVal: eParcVal allows you to scan a guest’s parking ticket with your web camera. Not all cameras are supported; it works best with current iOS and Android mobile devices. Your guest then inserts their ticket into the exit machine and is able to leave. You are the charged per the garage’s fee schedule.
• eFlexPrint: An eFlexPrint is a QR code that can be used to validate your guest’s parking ticket. Your guest pulls a ticket on entering. On exiting, they insert their ticket into the exit machine, then scan their QR code, and the gate opens. You are the charged per the garage’s fee schedule.
• FlexPass: If you want to reserve parking for your guest, you should create a FlexPass. A FlexPass is a QR code that your guests can use to scan in and out of the garage. It costs $12 a day. A FlexPass is the only option to guarantee parking! Please make passes at least two business days in advance; if a large number of passes are needed immediately, Transportation Services may not be able to honor those requests.

eParcSuite Help

Customers can press the silver Help button on any machine for 24/7 assistance. The larger pay on foot pay stations also have video in case your guest is hard of hearing.

Events in which a department require more than ten (10) parking spaces should contact Randy Kenney to make arrangements. Parking is limited on campus, and working with Transportation Services can ensure that your guests have parking needed near your event. Most events require the submission of a Purchase Request, but it depends on the specifics of the case. For large events, Transportation Services may have designated employees assigned to assist, which may result in additional labor charges (typically at $20 an hour). Transportation Services may be able to provide iPads to help validate license plates or tickets at no charge.

Departments can also purchase long term (annual, semester, or monthly) parking permits. Submit a Purchase Request. You should change the Request Type to Permit from Special Visitor. You can use a PK number assigned to your department or enter a funding string.

Contractor parking is available with a “K” permit at outdoor lots at the all-day special visitor rate of $12 a day. Monthly “K” Permits cost $122 each. Submit a Purchase Request. You should change the Request Type to “K Permit” from “Special Visitor”. You can use a PK number assigned to your department or enter a funding string.

With K Permits, you have two options:

1. You get a code and a link to a website. Your contractor enters the code and vehicle information on the site on arrival.
2. You enter the contractor’s license plate, so it is preplanned to work on designated day. You would have to email uwmpark@uwm.edu if there are changes after submission.

Contractor parking is available with a “K” permit at outdoor lots at the all-day special visitor rate of $12 a day for reserved parking and $8 for non-reserved parking. Monthly “K” Permits cost $122 each. Vendors and contractors can purchase daily and monthly passes through the Parking Portal. You will need to create an account.

Alternatively, you can pay by the hour using contactless payment methods in the following lots:

ParkMobile Lot #	Lot Name	Parkmobile Use	Pay Machine	Public Parking
59001	Library/Garland	Yes – After 4 PM/ Anytime Weekends	Yes – After 4 PM/ Anytime Weekends	Yes – After 4 PM/ Anytime Weekends
59033	Lubar/Business	No	No	Yes
59006	Sciences	Yes	Yes in Public Spaces	Yes
59007	SARUP/ Engelmann	Yes	Yes in Public Spaces	Yes
59008	Chapman/Enderis	Yes – After 4 PM/ Anytime Weekends	Yes – After 4 PM/ Anytime Weekends	Yes – After 4 PM/ Anytime Weekends
59009	Zelazo	Yes	Yes – After 3 PM/ Anytime Weekends	Yes – After 3 PM/ Anytime Weekends
59033	Pavilion Garage	Yes	Yes in Public Spaces	Yes
59012	Merrill Circle	Yes	No	Yes
59013	Mellencamp	Yes	Yes	Yes
59015	Klotsche	Yes	Yes	Yes
59016	Mitchell	Yes	Yes	Yes
59018	Power Plant	Yes	Yes in Public Spaces	Yes
59019	Holton	Yes	Yes	Yes
59020	Cunningham	Yes	Yes in Public Spaces	Yes
59033	Union	No	No	Yes
59023	EMS Garage	Yes	Yes in Public Spaces	None
59024	Sandburg	Yes	Yes in Public Spaces	Yes
59026	Kenilworth	Yes	Yes in Public Spaces	Yes
59027	RiverView	No	No	No
59028	Cambridge	No	No	No
59030	UPARK	Yes	Yes	Yes
59033	NWQ Garage	Yes	Yes in Public Spaces	Yes
59034	NWQ Surface Lot	Yes	Yes in Public Spaces	Yes
59035	Day Care	Yes	Yes in Public Spaces	Yes
59036	Honors College	Yes	Yes in Public Spaces	Yes

Most students pay for the student pass, or UPASS, through their segregated fees, which are assessed as part of their tuition. However, some students (especially in Summer) may not have their UPASSes active if they are not enrolled in classes. Departments wishing to pay for a student’s bus pass for the semester should submit a Purchase Request: you would change the Request Type to Bus Pass and enter in the information about the student(s).

Departments can also rent vehicles for department-sponsored travel. Drivers may also be available for an additional fee. Requests must be submitted through our van rental request form. Contact Josh Fleming for more details.