Thank you for your interest in the Center for Excellence in Teaching and Learning, and the CETL Support Commons. Use the below form to contact CETL. You are also welcome to call, email, or chat with us online.
Hours of Operation:
Monday-Friday: 9 am to 4:30 pm
Contact Form
Submissions will be sent to a ticketing system. Expect a reply from “DLE Support Ticketing”, “helpdesk@it.uwm.edu” or “Center for Excellence in Teaching and Learning”, depending on your selections.
By Chat
Chat with the CETL Support Commons in Teams.
If your support request deals with private or confidential information, a consultant will call you or discuss the matter in private chat. Consultants may also ask to call you to offer remote support using screen sharing.
By Email
By Phone
Call 414-229-4319 to speak with a consultant. Or call 414-251-5050 for Digital Learning Environment Support.
Looking for the UWM Help Desk or Classroom Services? Call 414-229-4040 to reach Campus Technology Support.
Additional Support Resources
- Contact the UWM Help Desk
- Search the UWM Knowledgebase (including articles from CETL)
- Classroom Services
- Canvas Community
- Zoom Support Knowledebase
- Microsoft 365 Support Knowledgebase
Other Ways to Get Support
- Submit a support request for Canvas, Teaching and Learning-specific tools, and course design.
- Contact Canvas Support After-Hours
- Submit a support request for UWM IT services such as Microsoft 365, email, login, and other services.
Mailing Address, Phone, Fax
University of Wisconsin-Milwaukee,
Center for Excellence in Teaching
2033 E. Hartford Ave., B50
Milwaukee, WI 53211
Phone: 414-229-4319
Fax: 414-229-6758