Request Support
Get help with your account, computer, software, or other technology.
Make a Purchase
Purchase a computer, software, or other technology with university funds.
Reserve A/V Equipment
Make a reservation for Audio/Visual equipment or videoconference assistance. 
Knowledgebase (KB)
Find answers, How-To guides, and procedural articles regarding IT services and apps.
Canvas Support
Students contact Canvas Tier 1 Support with questions.
Zoom Support
Zoom provides UWM premier technical and usage support for its software.

Thank you for contacting the UWM Help Desk!

Please note the following best practices before submitting requests and checking on your incident’s status:


Once your incident is entered and you have received a confirmation email, please reply directly to that email with any questions. Calling or submitting additional incidents will delay our ability to respond to you.

To help expedite the troubleshooting process, we have created an abundance of KnowledgeBase articles and Frequently Asked Questions that outline different aspects of the Digital Identity Experience changes happening at UWM. Start exploring today!

If you are interested in learning more about these changes, information about this UW-System-wide mandate (Information Security Administrative Procedure 1030.A) may be found here, and information about the new Digital Identity Experience can be found on our website.

Contact the UWM Help Desk

Phone: 1-414-229-4040
Toll Free Number: 1-877-381-3459

Email address:  helpdesk@uwm.edu

Call Center Winterim 2022 Hours (1/3 through 1/23)

Monday – Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 5:00 PM
Saturday – Sunday 9:00 AM – 5:00 PM
Monday, January 17 – MLK Jr Day CLOSED

Walk-in Help Desk

  • No walk in locations are currently open.  As staffing improves, we will once again provide walk in services.

Classroom Services

Phone: 414-229-4040 (Select Option 2)
Email: classroomhotline@uwm.edu – For help regarding classroom spaces only
Main Office:
Bolton 238

– Fall 2021 Hours

Monday – Thursday 8:00 AM – 8:30 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 1:00 PM
Sunday CLOSED