Request Support
Get help with your account, computer, software, or other technology.
Make a Purchase
Purchase a computer, software, or other technology with university funds.
Reserve A/V Equipment
Make a reservation for Audio/Visual equipment or videoconference assistance. 
Knowledgebase (KB)
Find answers, How-To guides, and procedural articles regarding IT services and apps.
Canvas Support
Students contact Canvas Tier 1 Support with questions.
Zoom Support
Zoom provides UWM premier technical and usage support for its software.

Thank you for contacting the UWM Help Desk!

Please note the following best practices before submitting requests and checking on your incident’s status:


Once your incident is entered and you have received a confirmation email, please reply directly to that email with any questions. Calling or submitting additional incidents will delay our ability to respond to you.

To help expedite the troubleshooting process, there is an abundance of KnowledgeBase articles available for searching. Topics include many common technology issues. Start exploring today!

General technology information can be found on the Technology Resources site and IT Services are listed in the Service Catalog.

Contact the UWM Help Desk

Phone: 1-414-229-4040
Toll Free Number: 1-877-381-3459
Email Address:  helpdesk@uwm.edu

Call Center Fall 2022 Hours

Monday – Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 5:00 PM
Saturday + Sunday 11:00 AM – 5:00 PM

Walk-in Help Desk

  • Currently, walk in services are not available, due to understaffing of the Help Desk.  We apologize for this inconvenience and are working to be able to provide this service again shortly.
  • Walk in services may be scheduled in BOL 225 on an as needed basis.
  • Please call 414-229-4040 or submit the request for support at uwm.edu/technology/request-support.
  • Once we have discussed your issue with you and have determined that you do require in person assistance, we will schedule a time to meet you in the BOL 225A area to further troubleshoot your issue.

Classroom Services

Phone: 414-229-4040 (Select Option 2)
Email: classroomhotline@uwm.edu – For help regarding classroom spaces only
Main Office:
Bolton 238

Classroom Services Fall 2022 Hours

Monday – Thursday 7:45 AM – 8:00 PM
Friday 7:45 AM – 6:00 PM
Saturday 8:00 AM – 1:00 PM
Sunday CLOSED