Team leaders, supervisors and managers, directors and vice presidents

Participants will be able to:

• Describe the differences between virtual and on-site teams, including the impacts of time, distance, technology and culture.
• Apply the Long-Distance Leadership Model™ to prepare and lead virtual teams.
• Identify key competencies of high-performing virtual team leaders and members.
• Employ techniques to develop and maintain trust among team members and reduce conflicts.
• Manage virtual team meetings to engage members and make decisions.
• Identify how culture influences your team members.
• Outline key components of a Team Operating Agreement (TOA) to improve efficiency and reduce misunderstandings.
• Select best practices for tracking and assessing performance.

• Opening and introduction
• Leading from a distance
• Critical success components for globally dispersed teams
• Complexity and reliance of teams
• Long-distance leadership model
• Articulating the team purpose and vision
• Team leader and team members skills
• Selecting and onboarding team members
• Establishing a Team Operating Agreement (TOA)
• Virtual team assessment
• Ensure high-quality leader and member communication: the influence or culture
• Conduct effective virtual team meetings
• Produce and maintain high productivity and engagement; coaching for performance
• Measuring results and performance support
• Key learnings and action plans