Train the Trainer Unit II: Presentation and Delivery of Training Programs

The quality of the presenter can determine the effectiveness of a program. Maximize the value of your training by learning to present more effectively, using group learning techniques and practicing solutions for challenging situations.

Both units 1 and 2 of our Train the Trainer program essentially follow the ADDIE (Assess, Design, Develop, Implement, Evaluate) model, using it as a guideline to explore all training design and delivery areas. Unit 2 focuses on the implementation, delivery and evaluation of programs. However, each unit is designed to be taken in either order or independently.

This course can be applied to the following certificates:
Master Trainer Certificate
Train the Trainer Certificate


Barbara Burgess

Barbara Burgess

Barbara Burgess is a corporate consultant, coach, program developer, trainer and specialist in the areas of transformational leadership, social and emotional intelligence, women’s leadership and employee empowerment. She has over 30 years of experience in a broad range of industries, ... read more

Who Should Attend

  • Training and development managers
  • Managers and supervisors
  • New or experienced trainers
  • HR professionals
  • Consultants
  • Anyone who wants to design a customized program from the ground up

Benefits and Learning Outcomes

  • Prepare the learning environment for success
  • Build effective introductions
  • Facilitate learning with effective techniques, including questioning best practices
  • Optimize your lectures and group discussions
  • Learn and practice accelerated learning techniques in the classroom
  • Apply adult learning theory in your delivery
  • Manage challenging situations in the learning environment
  • Learn to use multiple types of evaluations
  • Implement delivery practices and receive feedback from peers and instructor

Course Outline/Topics


  • Facilitating learning for adults
  • Techniques for effective delivery of training
  • Managing the adult classroom
  • Reinforcing training for transfer of learning


  • Understanding types of evaluations and their purposes
  • Developing your evaluation strategy


"I enjoyed everything about this course. I realize I need to practice my presentation."  —  Frankie Ramos, The Gund Comapny

"The UWM Train the Trainer Certificate series is one of the best train-the-trainer events I’ve attended – covering topics from the initial training request/analysis through design and learning objectives development. Whether you are new to training or have been in the field for a while, there is something to learn with courses that pull people from different levels/backgrounds together and provide them an opportunity to share with and learn from each other. The information is presented in a manner that someone new to training can easily attend and gain valuable insight, and yet takes some deeper dives on topics that will help further develop skills of more experienced trainers."  —  Tamara Berger, February 2023

Date: 3 Fri, Nov 3-17, 2023

Delivery Method: Live Online

Time: 8:30am-Noon CT

Platform: Zoom

Instructor: Barbara Burgess


$845 by Oct 20, 2023
$895 after Oct 20, 2023

CEUs: 2.1

Enrollment Limit: 30

Program Number: 5040-15444

Note: This class meets live online on Nov 3, 10, and 17 from 8:30am-Noon.

Registration Deadline: Oct 31, 2023

Register Now


Delivery Method: Combined Online

Live Online

Date: 3 Fri, Apr 19-May 3, 2024

Time: 8:30am-Noon CT

Platform: Zoom

Course-Paced Online


Platform: Canvas

Instructor: Barbara Burgess


$845 by Apr 5, 2024
$895 after Apr 5, 2024

CEUs: 2.1

Enrollment Limit: 30

Program Number: 5040-15987

Note: Classes meet live online Apr 19, 26 and May 3 from 8:30am-Noon CT. There are required learning activities to be completed on your own time between live classes.

Registration Deadline: Apr 19, 2024

Register Now


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