Managing Project Risks

Review tools and processes that help mitigate risk and increase quality as companies demand products and services faster and cheaper.

Understanding and managing risks in delivering quality products are key to customer satisfaction.

The PMI Authorized Training Partner logo is a registered mark of the Project Management Institute, Inc.

This course can be applied to the Project Management Certificate.


Jackie Ramin, PMP

Jackie Ramin, PMP

Jackie Ramin is a program manager at CDW in Madison, Wisconsin. In her 19 years at CDW, she has managed information technology projects including Cisco IP telephony, network engineering, servers and storage, data center co-location, e-commerce web site development and ... read more

Who Should Attend

  • Working professionals – apply tools and templates to advance your career
  • Recent college grads – learn how risk management fits into new job requirements
  • Career changers – increase your effectiveness in applying concepts and tools of risk management

Benefits and Learning Outcomes

  • Align teams around high-risk decisions and buy in of stakeholders
  • Minimize uncertainty in risky decisions and avoid project ‘land mines’
  • Learn ways to integrate quality and risk management into project work plans
  • Practice defining and delivering stakeholder satisfaction

Course Outline/Topics

Course Outline

1)    Get Started

  • Workshop objectives and expectations
  • Activity: cite examples of successful projects
  • Definitions review

2)    Plan for Quality

  • Brief history of quality in corporate America, Malcolm Baldridge Award, ISO Standards
  • Discussion: review processes and tools used in successful projects
  • Securing requirements from project stakeholders
  • Quality assurance vs. quality control
  • Developing a quality management plan
  • Activity: create a quality management plan

3)    Quality vs. Risks

  • Balancing tradeoffs of time/cost/quality
  • Project level balancing
  • Business case balancing
  • Organization level balancing
  • Determining risk management strategies
  • Risk management strategies
  • Quality control checklist for starting projects
  • Activity: cite examples of unsatisfactory deliverable or unhappy clients

4)    Risk Road Map

  • Project risk management overview
  • Risk management plan contents review
  • The role of project teams in risk and quality management
  • The value of Risk Breakdown Structures (RBS)
  • Samples of RBS
  • Review of tools for identifying risks: fishbone diagrams, mind maps, SWOT analysis

5)    Target Project Risks at the Business Case, Project Charter and Project Schedule

  • Identify risks at the business case with questionnaire
  • Activity: identify risks at business case level – case study
  • Identify risks at the project charter level with questionnaire
  • Activity: identify risks at the project charter level – case study continued
  • Checklist for identifying risks at the project schedule level
  • What is a risk register?

6)    Stakeholders and Risk Assessment

  • Evaluate stakeholder risk sensitivities
  • Activity: assess your personal risk tolerance
  • Risk bias
  • Qualitative risk assessment
  • Risk assessment tools: impact & probability worksheet, risk assessment matrix
  • Activity: assess risk – case study continued
  • Quantitative risk assessment

7)    Develop a Risk Register

  • Elements of the risk register
  • Risk strategies for preventive actions
  • Defining risk triggers and thresholds
  • Defining reactive actions
  • Activity: develop a risk register – case study continued
  • What to do with these risks: integrating risk actions into the project schedule
  • Activity: reducing risks in the project management plan
  • Using the Risk ID Checklist

8)    Balancing Quality vs. Risk

  • Integrating quality and risk into the project management plan
  • Activity: ways to shorten the schedule
  • Activity: review key takeaways, course debrief


"What I enjoyed most was the diverse group of students providing a wide range of shared examples and experiences."  —  Peter Schoepp

"Thank you so much for the templates and the knowledge shared in this class. I used the risk register in a meeting today and it worked perfectly!"  —  Susie Hallett, IEWC

Date: Feb 19-Mar 16, 2024

Delivery Method: Online

Platform: Canvas

Instructor: Jackie Ramin PMP

Fee: $895

CEUs: 1.4, PDUs: 14.0

Enrollment Limit: 20

Program Number: 5025-15477

Note: Participants will receive instructions for logging into Canvas to access course materials approximately one week prior to first class. This class is asynchronous with access 24/7. Students work together each week.  It is interactive and instructor led. Each week has recorded presentations, reading/writing assignments, quizzes and online discussion.

Full payment or arrangement for payment (i.e. purchase order or payment plan) must be made before the first day of class.

Registration Deadline: Feb 19, 2024

Registration deadline has passed.

Date: Mon-Tue, Mar 18-19, 2024

Delivery Method: In-person

Time: 8:30am-4:30pm CT

Location: UWM School of Continuing Education

Instructor: Jackie Ramin PMP


$845 by Mar 4, 2024
$895 after Mar 4, 2024

CEUs: 2.1, PDUs: 21.0

Enrollment Limit: 20

Program Number: 5025-15503

Note: This class is in-person at UWM SCE, 161 W. Wisconsin, Milwaukee.  Participants will also receive an email invitation to log into the course on Canvas, UWM’s learning management system, to access additional course materials and resources prior to the course start date.

Full payment or arrangement for payment (i.e. purchase order or payment plan) must be made before the first day of class.


Registration Deadline: Mar 18, 2024

Register Now


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