Emotional Fluency in Reducing Conflict

Unlock the potential of human interaction and conflict resolution by delving into the fascinating realm of emotions, from ancient philosophical teachings to cutting-edge neurobiology. Emotions play a pivotal role in shaping our interactions – and understanding and harnessing them can lead to profound personal and professional growth.

By gaining a deeper understanding of emotional styles and core concerns that drive emotional reactions you can navigate emotional landscapes more effectively and build stronger connections. We will discuss a tool to enhance clarity of the issues in dispute and result in better resolutions. This tool will deepen connections to unlock obstacles in problem solving and decision making. Discover strategies to modify your approach when navigating conflict, enabling you to adapt more effectively to varying circumstances and enhance your relationships.

Instructor

Sue Bronson, MS

Sue Bronson is a private practice mediator, trainer and psychotherapist who has been mediating family and workplace disputes in Milwaukee, WI, since 1983. Bronson has nearly 40 years of mediation experience and helps people engage in quality conversations over a ... read more

Who Should Attend

Social workers, youth workers, human service professionals, juvenile justice workers, school counselors, educators, school staff, health care workers, emergency responders, HR professionals

Benefits and Learning Outcomes

· Comprehend the pivotal role emotions play in shaping human interactions and conflict resolution.

· Identify five essential questions to help people clarify perspective and make decisions.

· Recognize core concerns that drive emotional reactions in conflict.

· Describe the process of matching brain function with effective questions for emotional regulation.