Emotional Fluency in Reducing Conflict

Unlock the potential of human interaction and conflict resolution by delving into the fascinating realm of emotions, from ancient philosophical teachings to cutting-edge neurobiology. Emotions play a pivotal role in shaping our interactions – and understanding and harnessing them can lead to profound personal and professional growth.

Through the lens of neuroscientific research, you explore six distinct emotional styles, each unique to individuals based on personal histories and experiences. By gaining a deeper understanding of these styles, you are empowered to navigate emotional landscapes more effectively, transcending barriers and building stronger connections. Within this course, you have the opportunity to reflect on your own emotional style, allowing for greater self awareness and insight. Moreover, you discover strategies to modify your emotional style, enabling you to adapt more effectively to varying circumstances and enhance your relationships.

Emotional fluency is a key pillar of this course, emphasizing the development of empathy, compassion and optimism when navigating conflict. By honing emotional intelligence and acquiring mediation techniques, you gain the tools to navigate complex interpersonal dynamics. Explore the transformative potential of emotional fluency and mediation in fostering harmonious relationships and facilitating productive resolutions.

Instructor

Sue Bronson, MS

Sue Bronson is a private practice mediator, trainer and psychotherapist who has been mediating family and workplace disputes in Milwaukee, WI, since 1983. Bronson has nearly 40 years of mediation experience and helps people engage in quality conversations over a ... read more

Who Should Attend

Social workers, youth workers, human service professionals, juvenile justice workers, school counselors, educators, school staff, health care workers, emergency responders, HR professionals

Benefits and Learning Outcomes

• Demonstrate knowledge and recall of the six distinct emotional styles explored in the course. Identify and describe these styles based on your understanding of neuroscientific research and its relevance to personal histories and experiences.
• Comprehend the pivotal role emotions play in shaping human interactions and conflict resolution.
• Gain a deeper understanding of the impact of emotional fluency on personal and professional growth, recognizing the potential for positive behavioral changes through the harnessing of emotions.
• Apply knowledge and understanding of emotional styles and emotional fluency to adapt to the diverse needs of individuals in various situations. Employ strategies learned in the course to modify your own emotional style, enhancing your ability to navigate conflicts with empathy, compassion and optimism.