The Student Support Team (SST) supports students’ well-being. The SST identifies students in distress, coordinates appropriate responses, and provides guidance to students and employees. People contact the SST to seek help for students who experience personal or family challenges that impact the student’s ability to be successful (e.g., suicidal ideation, mental health, severe hardship, medical circumstances, loss of a loved one, other situational factors) or that significantly impacts the campus community (e.g. erratic behavior, death of a campus community member). 

Student Support Team Values 

• Student health and well-being 
• Student autonomy, empowerment, & agency 
• Shared campus responsibility 
• Collaboration with campus partners 

Student Support Team Core Functions 

• Review incoming reports and assess level of concern
• Identify and coordinate timely interventions and resources to support students’ health and well-being
• Support and advise students and other involved individuals
• Collect, assess, and analyze data for trends and continuous improvement
• Promote services of SST and encourage reporting throughout campus
• Cultivate a culture of care at UWM

Student Support Team Membership  

• Dean of Students Office
• Accessibility Resource Center
• University Housing
• Student Success Center
• University Counseling Services
• University Police
• Student Affairs, UWM at Washington County
• Student Life, UWM at Waukesha County

Reporting Concerns

All members of the campus community are encouraged to reach out and support students they are concerned about and submit a Student Support Request/Referral. When we receive reports:

• We try respect the trust/rapport you’ve built with the student.
• When possible, we will first consult with the reporter and gather information.
• We seek to address concerns at the lowest level that is appropriate.
• We strive to respond to reports within in two (2) business days.

Responding to Imminent Concerns

Members of the campus community should respond to imminent concerns first, before submitting a report to the SST. After imminent concerns are responded to, submit a Student Support Request/Referral form.  The following agencies are available to address imminent concerns: 

• Imminent concerns (including suicide and/or threats to others)
  • 911 or University Police: 414-229-9911
  • Emergency button from the RAVE Guardian app for incidents that occur on campus.
• Mental health crises during business hours (M-F between 8:00 a.m. and 4:00 p.m.): 
  • UWM Main Campus Counseling Services: 414-226-7429
  • UWM at Washington County & UWM at Waukesha Campus Counseling Center: 262-521-5480  
• 24-hour Crisis Lines
  • UW Mental Health Support Line, 1-888-531-2142 (call or text) 
  • Send a chat in the UW Mental Health Support 24/7 Portal​

  • ​National Suicide Prevention, call 988​

What Types of Concerns to Report

Report the following concerns to the Student Support Team:

• Crying, depression, suicide ideation
• Severe illness, medical emergencies
• Change in behavior, quality of assignments, participation, and attendance
• Disruption, outbursts, aggression
• Strange communication patterns, paranoia, emotional disconnection
• Signs of substance misuse, weight change, hygiene concerns, sleeping in class, cuts or bruises
• Homelessness, food insecurity, financial troubles
• Other emergencies such as house fires, victim of a crime, victim of natural disaster