Coaching and Training on the Job

Are you responsible for training employees on the job? The role of an on-the-job trainer or supervisor requires a specific set of skills that can vary greatly from formal classroom trainers. You need to learn how to break a skill down into steps, create rapport quickly, identify skill gaps and coach individuals with clear, specific, behavior-based feedback.

Imagine if you could gain this valuable skill set while learning to be more comfortable as a supervisor, manager or leader. Think about the possibilities of reducing stress while becoming more effective at coaching others to higher levels of performance. These essential skills serve your organization to get better results while providing a foundation that will serve you throughout your career.

This course can be applied to the Master Trainer Certificate.

Instructor

Barbara Burgess

Barbara Burgess

Barbara Burgess is a corporate consultant, coach, program developer, trainer and specialist in the areas of transformational leadership, social and emotional intelligence, women’s leadership and employee empowerment. She has over 30 years of experience in a broad range of industries, ... read more

Who Should Attend

Leader operators, supervisors and others who conduct on-the-job training for new employees and new processes.

Benefits and Learning Outcomes

  • Identify at least three key skills essential for being an effective on-the-job trainer and coach
  • Understand and describe the essential skills that go into training preparation
  • Name and describe the three elements of task-based design
  • Demonstrate the ability to break down a job into teachable tasks and identify inherent assumptions
  • Provide behavior-based feedback

Course Outline/Topics

  • Getting to know your gifts
  • Becoming a strong coach and trainer
  • Breaking down tasks into teachable steps
  • Task-based learning design: knowledge, skill and attitude
  • Using positive, effective communication inclusive to all backgrounds
  • Applying learned methods into your training style
  • Giving constructive, timely feedback
  • Practicing patience, authenticity and learning
  • Wrap-up and creating a learning plan

Date: 2 Tue, May 7-14, 2024

Delivery Method: In-person

Time: 9am-3pm CT

Location: UWM School of Continuing Education

Instructor: Barbara Burgess

Fee:

$845 by Apr 23, 2024
$895 after Apr 23, 2024

CEUs: 1.0, PDCs: 10

Enrollment Limit: 20

Program Number: 5040-16104

Registration Deadline: May 6, 2024

Register Now

Date: 2 Thu, Nov 14-21, 2024

Delivery Method: In-person

Time: 9am-3pm CT

Location: UWM School of Continuing Education

Instructor: Barbara Burgess

Fee:

$845 by Oct 31, 2024
$895 after Oct 31, 2024

CEUs: 1.0, PDCs: 10

Enrollment Limit: 20

Program Number: 5040-16138

Note: This class meets in-person Nov 14 and 21 CT. There are required learning activities to be completed on your own time between live classes.

Registration Deadline: Nov 13, 2024

Register Now

Date: 2 Thu, Apr 24-May 1, 2025

Delivery Method: In-person

Time: 9am-3pm CT

Location: UWM School of Continuing Education

Instructor: Barbara Burgess

Fee:

$845 by Apr 10, 2025
$895 after Apr 10, 2025

CEUs: 1.0, PDCs: 10

Enrollment Limit: 20

Program Number: 5040-16139

Note: This class meets in-person Apr 24 and May 1 CT. There are required learning activities to be completed on your own time between live classes.

Registration Deadline: Apr 23, 2025

Register Now

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