Take a Coach Approach to Managing

Employee engagement is one of the toughest issues facing today’s employers as they struggle to maintain the talent and knowledge base necessary for competing in the global market.

This course will help you gain an understanding of how to be more thoughtful and effective by using a coach approach in order to empower employees and create an environment of open communication and collaboration. Leave with techniques and a coaching plan that can be immediately applied on the job to reap organizational success.


Darcy  Luoma

Darcy Luoma

Darcy Luoma is a master certified life coach, dynamic facilitator and professional speaker. She has a Master of Science in organization development from Pepperdine University, where her thesis research showed profound results that life coaching significantly increases overall life satisfaction ... read more

Who Should Attend

Managers, HR professionals and individuals who are seeking innovative ways to increase employee engagement, performance and communication in order to achieve organizational success.

Benefits and Learning Outcomes

  • Learn the core principles of coaching as an effective management style
  • Understand how to use a coaching management approach to create a healthy organization and positive culture
  • Develop your coaching skills by expanding your range from “expert” to coach, which reduces your workload and makes you more effective with less effort.
  • Create a coaching plan that you can immediately implement in your workplace.

Course Outline/Topics

  • Coaching overview and why coaching
  • Wheel of coaching skills
  • Skill development: designing the alliance, empowering questions, active listening, breaking resistance, strategizing, accountability, champion, and acknowledge
  • Demo coaching
  • The coach approach
  • Integrating coaching into the workplace
  • Your personal coaching plan
  • Tag team/sandbox coaching
  • Forward the action
  • Coaching resources


Program fee includes morning and afternoon refreshments,  networking breaks, lunches, instructional material, and discounted parking.


"What a great course! Learning was available for all skill sets and her ability to be entirely inclusive to the entire audience was great. The content was very fitting, challenging in a good way, and easy to understand."  —  Lindsay O., Charter Manufacturing Co., Inc

"This is an essential course for all leaders! I identified numerous opportunities for coaching and am excited to work my new skills into my communication toolbox. Thank you, Darcy!"  —  Amy P., Medical College of Wisconsin

All sessions are Face-to-Face unless otherwise noted.

Date: Tue-Wed, Feb 18-19, 2020

Time: 8:30am-4pm

Location: UWM School of Continuing Education

Instructor: Darcy Luoma


$845 by Tue., Feb. 4, 2020.
$895 after Tue., Feb. 4, 2020.

CEUs: 1.4, PDCs: 14

Enrollment Limit: 20

Program Number: 5050-12403

Registration Deadline: Tue., Feb. 18, 2020

Register Now