For COVID-19 updates and information on the status of courses and programs, visit


Take a Coach Approach to Managing

Employee engagement is one of the toughest issues facing today’s employers as they struggle to maintain the talent and knowledge base necessary for competing in the global market.

This course will help you gain an understanding of how to be more thoughtful and effective by using a coach approach in order to empower employees and create an environment of open communication and collaboration. Leave with techniques and a coaching plan that can be immediately applied on the job to reap organizational success.


Darcy  Luoma

Darcy Luoma

Darcy Luoma is a master certified life coach, dynamic facilitator and professional speaker. She has a Master of Science in organization development from Pepperdine University, where her thesis research showed profound results that life coaching significantly increases overall life satisfaction ... read more

Jill Mueller

Jill Mueller

Jill Mueller is a coach and trainer at Darcy Luoma Coaching & Consulting. Previously, Jill worked as a special assistant to the president of UW System and as a trainer and assistant manager at Great Lakes Higher Education Guaranty Corporation. ... read more

Who Should Attend

Managers, HR professionals and individuals who are seeking innovative ways to increase employee engagement, performance and communication in order to achieve organizational success.

Benefits and Learning Outcomes

  • Learn the core principles of coaching as an effective management style
  • Understand how to use a coaching management approach to create a healthy organization and positive culture
  • Develop your coaching skills by expanding your range from “expert” to coach, which reduces your workload and makes you more effective with less effort.
  • Create a coaching plan that you can immediately implement in your workplace.

Course Outline/Topics

  • Coaching overview and why coaching
  • Wheel of coaching skills
  • Skill development: designing the alliance, empowering questions, active listening, breaking resistance, strategizing, accountability, champion, and acknowledge
  • Demo coaching
  • The coach approach
  • Integrating coaching into the workplace
  • Your personal coaching plan
  • Tag team/sandbox coaching
  • Forward the action
  • Coaching resources


Program fee includes morning and afternoon refreshments,  networking breaks, lunches, instructional material, and discounted parking.


"What a great course! Learning was available for all skill sets and her ability to be entirely inclusive to the entire audience was great. The content was very fitting, challenging in a good way, and easy to understand."  —  Lindsay O., Charter Manufacturing Co., Inc

"This is an essential course for all leaders! I identified numerous opportunities for coaching and am excited to work my new skills into my communication toolbox. Thank you, Darcy!"  —  Amy P., Medical College of Wisconsin

All sessions are Face-to-Face unless otherwise noted.

Date: Sept 29-30

Time: 8:30am-4pm

Location: UWM School of Continuing Education

Instructor: Jill Mueller


$845 by Tue., Sept. 15.
$895 after Tue., Sept. 15.

CEUs: 1.4, PDCs: 14

Enrollment Limit: 30

Program Number: 5050-12949

Registration Deadline: Tue., Sept. 29

Register Now