Problem-solving is the systematic process of an individual or a group recognizing and analyzing necessary information or issues to consider all possible factors to arrive at an acceptable solution. This online session walks you through various approaches.
Benefits and Learning Outcomes
- Learn the systematic process of recognition and analysis necessary in problem analysis – including communication processes to improve creativity, defining roles, defining problems in different ways, and the limitations of your present style
- Develop a clear and structured approach to problem-solving, and adapt all of the steps involved to work for you on an individual level
Course Outline/Topics
Organization of the Course
• Unit 1: Introduction
• Unit 2: Commonly Used Approaches
• Unit 3: Key Elements to Problem-Solving
• Unit 4: Getting Back to the Basics
• Unit 5: Stages to Solving a Problem
• Unit 6: Conclusion
Instructor
Shirley J. Burks is a Speaker – Trainer – Diversity, Equity & Inclusion Champion. She holds a bachelor’s degree in business administration and a master’s degree in organizational management. Her educational background also includes many professional development certificates related to… read more
Notes
You will have access to this workshop for 30 days. Open enrollment.