Problem-Solving
Problem-solving is the systematic process of an individual or a group recognizing and analyzing necessary information or issues to consider all possible factors to arrive at an acceptable solution. This online session walks you through various approaches.
Instructor

Shirley J. Burks holds a bachelor’s degree in business administration and a master’s degree in organizational management. Her educational background includes numerous professional development programs such as: Project Management, Essentials of Management Development Certificate, Faculty College (UWM), Microsoft Office User ... read more
Benefits and Learning Outcomes
- Learn the systematic process of recognition and analysis necessary in problem analysis – including communication processes to improve creativity, defining roles, defining problems in different ways, and the limitations of your present style
- Develop a clear and structured approach to problem-solving, and adapt all of the steps involved to work for you on an individual level
Course Outline/Topics
Organization of the Course
• Unit 1: Introduction
• Unit 2: Commonly Used Approaches
• Unit 3: Key Elements to Problem-Solving
• Unit 4: Getting Back to the Basics
• Unit 5: Stages to Solving a Problem
• Unit 6: Conclusion
Notes
You will have access to this workshop for 30 days. Open enrollment.
Date: Open enrollment – Register anytime
Delivery Method: On-Demand Online
Platform: Canvas
Instructor: Shirley Burks MA
Fee: $131
Discounts Available
Discount Code | Description |
---|---|
WCA | $20 discount is only available for verified current Wisconsin Municipal Court Clerk’s Association (WMCCA) members. |
Early registration discounts will subtract automatically from the fee if the registration is submitted prior to the deadline. All other discounts require the code in the left column to be entered on the registration form. Only one discount code can be entered on a registration form.
CEUs: 0.4, CEUs:
Program Number: 7360-15563