The online medical assistant program is developed by industry professionals with decades of real-world experience. An over-achieving curriculum ensures that you’re the best of the best. It thoroughly trains you on both routine patient care and clinical office procedures. But it’s way more than just training. Thanks to our vast network of partners, you’ll get 100 hours worth of experience working in a clinical setting—empowering you with the knowledge to earn the Certified Clinical Medical Assistant (CCMA), Certified Phlebotomy Technician (CPT), and Certified EKG Technician (CET) credentials. Remember that clinical opportunities vary, and we work with a vast network of healthcare organizations to find a good fit. But we can’t guarantee placement—or employment—in your area.
Benefits and Learning Outcomes
- Describe the differences between common healthcare delivery models.
- Describe the types of services typically offered in medical offices, including general and specialty services.
- Define ancillary services and alternative therapies.
- Identify the various types and styles of communication used in a healthcare office.
- Review how verbal, non-verbal and written communication skills contribute to patient experience and outcome in a health care office.
- Demonstrate how patient records are used and regulated
- Complete tasks required for scheduling a patient.
- Describe common legal issues related to prescriptions and medication administration.
- Identify key legal and regulatory aspects of the healthcare environment.
- Analyze key ethical and legal aspects of the medical profession.
- Summarize common legal issues related to medical documentation.
- Identify equipment and supplies used to collect, store and process blood samples.
- Describe common phlebotomy techniques.
- List correct steps in the process of taking blood.
- Explain patient care before, during and after blood collection.
- Describe how to prepare and handle a blood sample.
- Identify the basic anatomy of the heart.
- List the steps needed to ensure the proper functioning of ECG/EKG equipment (calibration, standardization).
What do medical assistants do? Within the large and growing healthcare industry, medical assistants play a key role in keeping a healthcare facility running smoothly. They perform general patient care and handle routine administrative responsibilities that frequently include the following:
- Providing wound care
- Assisting with sutures and fractures
- Performing phlebotomy
- Obtaining vital signs
- Administering medications
- Assisting during procedures
- Labeling and processing specimens
- Preparing patients for and perform EKG