For COVID-19 updates and information on the status of courses and programs, visit


Solution-Focused Business Professional Certificate

Problem-solving methods that are proven and effective are integral to creating positive change within an organization. The Solution-Focused Business Professional (SFBP) Certificate focuses on learning and adopting tools of the Solution-Focused (SF) approach. Pioneered by Marc McKergow, the SF method allows managers, coaches, consultants and facilitators to enhance their skill sets to build on what is working rather than fixing what isn’t. Using this powerful and pragmatic approach, you work directly with Dr. McKergow to address real-world problems specific to your organization’s needs. Following this 16-week online program, you achieve a full understanding of the SF method and use it to address situations that all business professionals face.

After enrollment, you will receive an email approximately one week prior to the start date of the class with instructions on how to access the online course. As an instructor-facilitated, online asynchronous course, you are required to have routine access to high-speed internet. Additionally, a recent version of Microsoft Office Suite including Microsoft Word, Excel and PowerPoint along with a course DVD and textbook are required. The course includes weekly assignments that follow stated deadlines. Upon completion, your certificate will be mailed to you within two weeks after the last day of class.

Learning Outcomes

  • Identify different types of problems and assess how best to apply SF methods
  • Formulate a robust methodology to address problems in an individual, team and organizational context
  • Apply the six SF principles to your coaching and managerial practices
  • Evaluate your current workplace projects using the SF approach
  • Create a strategy to implement real, positive change in a wide range of work settings
  • Demonstrate your solution building in one-on-one and group settings


View the Outline.


Week 1 (3.5 hours): Introduction: What do we mean by Solution-Focused?

Week 2 (3 hours): SIMPLE principles and tools introduction: elseing and affirm tool, possibilities from past, present and future

Week 3 (3 hours): Future perfect tool and the difference between future perfects, goals and targets

Week 4 (3 hours): Platform tool and the customer for change

Week 5 (3 hours): Scaling and counters tools

Week 6 (3 hours): Small actions and putting the tools together (plus start full-on coaching relationships between participants)

Week 7 (3 hours): Tools for teams

Week 8 (4 hours): Solution-Focused and Organizational Development: organizational change contexts and midpoint check-in

Week 9 (3 hours): In between, not individual: the interactional view, emergence and complexity

Week 10 (3 hours): Solution-Focused and performance reviews and appraisals

Week 11 (3 hours): Solution-Focused reflecting teams in action

Week 12 (3 hours): Solution-Focused leadership and the leader as host

Week 13 (3 hours): Wittgenstein and narrative emergence

Week 14 (3 hours): Connections and differences with other approaches: NLP, appreciative inquiry, positive psychology, etc.

Week 15 (3 hours): Solution-Focused evaluations

Week 16 (3.5 hours): Closing review: What’s Better?

Upcoming Sessions

Earn the certificate at your convenience by completing the 16-week online program.

Date: weeks, Mar 15-July 19

Time: 7am-10pm

Location: Online

Instructor: Mark McKergow PhD

Fee: $1,795

CEUs: 5.0

Enrollment Limit: 20

Program Number: 7740-12538

Registration Deadline: Tue., Mar. 10

Registration deadline has passed.

Date: Course available Oct 25, 2020-Feb 14, 2021

Location: Online

Instructor: Mark McKergow PhD


$1,645 by Sun., Oct. 11.
$1,795 after Sun., Oct. 11.

CEUs: 5.0

Enrollment Limit: 20

Program Number: 7740-12927

Registration Deadline: Sun., Oct. 25

Register Now

Still Have Questions? Contact Us.

Gevon Daynuah, Program Manager

| 414-227-3351

Industry Partner

In Partnership With

Society for Human Resource Management