Grad student in Lubar Hall

About

The MS in Information Technology Management (ITM) program at the Lubar School of Business is an innovative, STEM-designated program that combines technical, managerial, and business knowledge — providing students with a unique blend of skills to address IT challenges in today’s dynamic business environment

Through a combination of rigorous core courses and advanced elective courses, you will acquire a diverse skill set in information technology management and develop specialized knowledge and expertise in areas such as enterprise resource planning, business analytics, and security and risk management.

The flexible program is ideal for working IT professionals seeking to advance their careers through knowledge and skills needed to exploit the latest techniques and technologies. Or, if you don’t have an IT background, you’ll gain a solid technical foundation and an in-demand skill set to help you launch a successful career in the IT field.

Suggested minimum academic profile:

  • A grade point average of 3.0 and above is expected.
  • The program accepts both GMAT and GRE. The minimum scores for admission* are:
  • GRE: 305 (verbal + quantitative scores),Quantitative score of 149, Verbal score of 142 for international students
  • GMAT: 500 total, Quantitative score of 36, Verbal score of 17 for international students
  • International students without a US degree must take TOEFL or equivalent. The minimum scores for admission are: Traditional: 550, IBT: 79

* We will consider applications that do not meet these criteria in special situations.

 

For More Information

Graduate Student Services
Lubar Hall N251
(414) 229-5403
mba-ms@uwm.edu

Curriculum

Possible course schedules

Full-time students can pursue one of several options for completing the MS in ITM degree. They have the opportunity to work as paid interns during summer and qualify for internship course credit. Or they can earn an ERP certificate from the Lubar School by taking a set of ERP courses, which count as electives toward the MS in ITM degree. As one of only six SAP University Competence Centers worldwide, the Lubar School offers deep faculty expertise in enterprise resource planning. Learn more about how you can develop your skills in this high-demand field and become SAP TERP10 certified!

Full-time options Fall Spring Summer Fall
MS in ITM Bus Adm 744
Bus Adm 747
2 Electives
Bus Adm 748
Bus Adm 749
2 Electives
Bus Adm 810
Elective
MS in ITM
with Internship
Bus Adm 744
Bus Adm 747
2 Electives
Bus Adm 748
Bus Adm 749
2 Electives
Bus Adm 819 Bus Adm 810
MS in ITM
with ERP Certificate
Bus Adm 744
Bus Adm 747
Bus Mgmt 732
Bus Adm 816
Bus Adm 748
Bus Adm 749
Bus Mgmt  733
BUS ADM 811
Bus Mgmt 734 Bus Adm 810
Elective

For a part-time option, students would take 2 courses (of varying options) per semester, for 5 semesters (not including summer).

Tuition & Fees

Residents Non-Residents
Full-time program option 1 $19,060 $37,240
Full-time program option 2 $19,590 $37,770
Full-time program option 3 $28,380 $43,260

Tuition/fees are based on current rates and are subject to change.

Required Courses (15 credits)

BUS ADM 744 Information Technology Strategy & Management
Effective strategic management of the IT resources and IT function is becoming even more compelling in the global competitive business environment.  This course is designed to provide a clear understanding of the various strategic, governance, management, and ethical/security issues involved and some of the possible approaches available for strategic exploitation and effective management of the various IT resources and the IS function.  It focuses on understanding how information technologies affect individual and organizational work environment and productivity, and how to effectively harness them to aid in enhancing firm’s business processes and performance.  Issues related to planning, organizing, management and operation of IS function will be addressed.  
BUS ADM 747 Service-Oriented Analysis and Design
New information technologies can revolutionize the way in which users interact with information systems.  Application development using these technologies often requires a paradigm shift from traditional development.  This course examines the issues involved in assembling applications using a service oriented architecture framework.   Agile methodologies for selecting and fabricating services to support rapidly changing processes are also covered, along with software quality assurance and metrics for the service oriented organization. 
BUS ADM 748 Managing Information Technology Projects
Successful development and implementation of IT projects, especially in light of poor track record, is vital to provide business value. This course focuses on examining the nine key knowledge areas of project management – project integration, scope, time, cost, quality, risk, human resource, communication, and procurement management within the context of IT projects. Project management process groups and process activities – initiation, planning, executing, controlling and closing projects will be discussed. Develop a robust understanding of how contemporary project management techniques (e.g., Work Breakdown Structures, Earned Value Analysis, Network Diagrams, Critical Path and Pert Analysis, Critical Chain Scheduling) and tools (e.g., Microsoft Project 2007) are used to manage IT projects. Various software effort and cost estimation models, quality tools and metrics will be applied. Students working in teams will apply these techniques/tools in developing a real-world prototype IT application. 
BUS ADM 749 Data and Information Management
Managing data in an enterprise is one of the most critical issues.  In the last decade the variety and quality of available data in enterprise has exploded.  The volume of semi structured and unstructured data such as e-mails, messages, business documents, reports, pictures, voice and videos far exceeds the structured tabular data.  This course focuses on advanced data representation, management and reporting techniques.  Issues related to data quality, integrity and integration will be addressed.  The course will also address data administration and governance issues.  
BUS ADM 810 Development of Web-Based Solutions
Online presence is now a common business model in almost all economic activities and industry sectors. Consumers judge the viability of businesses based on the quality and performance of their websites. Taking lead in designing and developing the most suitable web-based solutions requires an in-depth understanding of the available tools, methodologies and strategies. This course covers the current tools and technologies such as web services, mobile applications, server-side and client-side applications, database driven web applications, and Web 2.0 technologies, as well as methodologies such as content management and semantic web. The course project involves students designing and implementing a database driven eBusiness website.

Elective Courses (15 credits)

Students choose at least five courses from the following:

BUS ADM 741 Web Mining and Analytics
The increasing volume of business data, particularly web-based data captured as customers click through web pages, and the capability to store such data have created new opportunities to use analytical methods to discover new knowledge.  This course covers the measurement methods and analytical approaches in mining data and texts with the goal of discovering new knowledge and insights.  Such knowledge assists in developing business strategies, enhancing customer relationship management, and improving business practices.  The business data could be quantitative (numerical) or qualitative (text).  Web-based data includes click streams and page visits among many such measures.  Textual data includes business texts and information available on web pages.  The course takes a strategic approach while providing technical depth for leadership in analytics initiatives.  It covers measurement methods and analytical approaches for data analysis.  Approaches for integrating web and business data for customer relationship management are discussed.  The topics include tools and technologies needed to accomplish the business objectives of data mining and text mining. 
BUS ADM 743 Information Privacy, Security & Continuity
As the demand for ubiquitous access to information systems grows, coupled with increasingly globalized networked firms, the security threats to an organization’s information assets increases many-fold.  Corporations collect increasing amount of data on individuals, increasing the risk of unwanted disclosures and the need to safeguard individuals’ privacy.  This course examines the issues associated with information privacy and security, and addresses mechanisms for managing and governing IT security and information privacy.  An assessment of security risks and countermeasures, along with compliance in an increasingly regulated information society are also addressed.
BUS ADM 746 Topics in Information Technology Management
This course will be offered with changing cutting edge topics.
BUS ADM 811 Process and Work-Flow Management
Business processes have become a center piece for achieving operational excellence of an organization. IT professionals play a critical role in modeling, designing, and optimizing business processes. This course focuses on the advanced techniques for these. It also covers re-engineering and continuous process improvement. Issues related to integration of processes within and across organizations will be discussed. Techniques for implementing processes using web services and SAP will be covered.
BUS ADM 812 Emerging Information Technologies for Business
The dynamic nature of information technology necessitates the constant evaluation of new, emerging information technologies potentially capable of enhancing business operations. This course introduces several novel information technologies. Topics encompass emerging tools and technologies for business, including rich Internet applications, mobile platforms and applications, intelligent systems for monitoring and tracking real-time activity, and new computing paradigms. The course will provide in depth exposure to various emerging technologies, focusing on their important characteristics, key benefits, and potential pitfalls. Emphasis is placed on methods for assessing the viability and impact of these technologies in different business settings. Furthermore, the management of emerging technologies, as well as their integration with existing information technology is discussed.
BUS ADM 814 Enterprise Knowledge & Semantic Management
Enterprise knowledge and knowledge workers are the backbone of organizational success and survival in the global economy.  With the exponential growth of business knowledge, it is critical for organizations to capture, organize, store, and share valuable knowledge, to manage collaboration among knowledge workers, and to develop organization ontology and standards in order to leverage the organization’s knowledge assets and to promote organizational learning.  This course covers knowledge and semantic management with a managerial perspective, while providing technical depth for the methods, tools, and standards needed for leadership in enterprise knowledge management and semantic initiatives.  The course covers the value of knowledge management and its economic impacts, and discusses viable approaches in acquisition, repository creation, and dissemination of knowledge across the organization.  The topics also include enterprise ontology, development tools and standards for capturing and encoding knowledge, collaboration management and e-collaboration, as well as developing intelligent agents and recommendation systems.
BUS ADM 816 Business Intelligence Technologies and Solutions
As the volume of corporate data keeps growing exponentially, firms need to store and analyze the data effectively for making critical business decisions. This course will prepare students to develop business intelligence (BI) solutions using cutting-edge SAP tools such as Business Warehouse, Business Objects, Predictive Analytics, and HANA. The topics for the course include data warehouse design, BI reporting, online analytic processing, data visualization, dashboard design, and data mining.
BUS ADM 817 Infrastructure for Information Systems
The objectives of this course are to provide an overview of the computing and network infrastructure required for a modern organization. The course focuses on the process of designing and developing the corporate technology infrastructure. Business requirements related to standards, reliability, security and performance are addressed. Students will become familiar with the networking technology, structure and architecture of Internet, servers, server farms, virtualization, and cloud computing. Concepts like middle ware, web services, service oriented architecture and real time enterprises will be discussed.
BUS ADM 818 Information Systems Practicum
The objective of this practicum course is to provide a team of students with a task that requires the integration and application of the skills they have developed in the program.  The real live problem to be addressed will be selected from a local area company.  The student team will be responsible for developing their own structure and working with the client to define the problem to be addressed.  The team will then be responsible for the design and implementation of a prototype solution, while working closely with the client.  The practicum course should be taken toward the end of the program.
BUS ADM 819 Information Technology Management Internship
A Professional internship is a defined work period in a corporate, governmental or management consulting environment. It allows students to acquire and apply knowledge through direct experience in the ITM field. The internship requires a minimum 10-week, full-time, paid position. To register for the internship course, students should have graduate standing and have to receive written consent of the instructor. 
BUS MGMT 732 Enterprise Resource Planning
In today’s cutting edge business world, enterprise resource planning (ERP) software plays a critical role.  By bringing together a company’s many different functions into a single integrated system, an abundance of opportunities for growth and increased productivity is created. This course examines enterprise resource software in general and discusses how ERP can improve the overall operation of a company, how it can be used to streamline operations, and how the data from the various functional areas of the organization are interrelated.  The course will explain how the fundamental business processes interact with SAP ERP in the functional areas of Sales and Distribution, Materials Management, Production Planning, Financial Accounting, Controlling, and Human Capital Management.  In addition, students will be exposed to developing Internet applications which provide access to the SAP data.
BUS MGMT 733 Enterprise Simulation Game
The ERP Simulation game is an innovative “learning-by-doing” approach to teaching ERP concepts. During this game, students have to run a business with a real-life ERP system (SAP®). Groups of five to six students each operate a firm in a made-to-stock manufacturing supply chain. This requires interaction with suppliers and customers by sending and receiving orders, delivering their products and completing the whole cash-to-cash cycle. A simulation software program was developed to automate the sales process, so that every firm receives a large number of orders in each quarter of the simulation. Using standard reports of the ERP, students analyzes these transactions and make business decisions to ensure the profitability of their operations. The pedagogical objectives of this game are threefold: to develop a hands-on understanding of the concepts underlying enterprise systems; to experience the benefits of enterprise integration firsthand; and to develop technical skill at using ERP software.

Additional degree requirements for the Master of Science in Information Technology Management can be found on the Graduate School website.

Students admitted to the MS in ITM program without sufficient background may need to complete additional courses. Please contact the Graduate Student Services Office for more information.

Current students admitted to the MS in Management concentration in Information Technology Management:  If you graduate in Fall 2016 or later, you will be awarded the MS in Information Technology Management.  Please contact Matt Jensen for more information.

Faculty

With advanced training and doctorates from leading universities, ITM faculty at the Lubar School of Business offer a breadth and diversity of expertise across the information technology field and are recognized among top IT researchers nationwide. Our faculty also have unique expertise in enterprise resource planning, with a specific focus on SAP.

The passionate professors and the extensive curriculum provided me with industry relevant knowledge and experience to help propel my career forward.

Michael Haseman, MS ‘00
Bachelor of Business Administration, Management Computer Systems
University of Wisconsin – Whitewate
r
Vice President-Senior Program Manager, Robert W. Baird & Co.

profile photoShuyuan (Lance) Deng(414) 229-5736dengs@uwm.eduLubar Hall N345

Visiting Assistant Professor, Information Technology Management

profile photoPatrick DoranLecturer(414) 229-4832doran@uwm.eduLubar Hall N355

LecturerInformation Technology Management

profile photoRoss T. Hightower414-229-4556hightowe@uwm.eduLubar Hall N334D

Director, SAP University Competence Center

Lecturer, Information Technology Management

profile photoChun-Lung (Nic) Huang(414) 229-6829chunlung@uwm.eduLubar Hall N351

Lecturer, Information Technology Management

profile photoDerek Nazareth(414) 229-6822derek@uwm.eduLubar Hall N357

Associate Professor, Information Technology Management

profile photoAtish P. Sinha(414) 229-3301sinha@uwm.eduLubar Hall N363

Professor, Information Technology Management

Director, Center for Technology Innovation

profile photoMark Srite(414) 229-5502msrite@uwm.eduLubar Hall N365

Associate Professor, Information Technology Management

Director of Accreditation

profile photoFatemeh (Mariam) Zahedi(414) 229-6454zahedi@uwm.eduLubar Hall N349

UW-Milwaukee Distinguished Professor

Church Mutual Insurance Faculty Scholar in ITM
Professor, Information Technology Management

profile photoHuimin Zhao(414) 229-6524hzhao@uwm.eduLubar Hall N343

Professor, Information Technology Management

Careers

Internships

Students in the ITM program have the opportunity to work as paid interns during the summer months, as well as during the academic year. Milwaukee is at the economic center of Wisconsin, providing students abundant opportunities to gain experience at leading companies such as Anthem, Rockwell Automation, Joy Global, Komatsu, TCS, Concurrency, Adient, KPMG, D+H, TDS Telecom, and FIS.  The Lubar School’s Career Services Center and ITM faculty stand ready to assist you in identifying internship opportunities, if desired.  Internships may be taken for credit with faculty permission.

ITM students from UWM have been doing a wonderful job at Komatsu for years. Thank you for the partnership.

Shriram Kelkar
SAP BI Manager, Komatsu

Full-time Employment

Information Technology Management graduates are in high demand in Wisconsin and nationwide.  Our recent graduates have accepted full-time positions at a wide range of top companies, including GE Healthcare, Harley-Davidson, Intel, Capgemini, Johnson Controls,  Rockwell Automation, Northwestern Mutual Life Insurance, Deloitte, MillerCoors, Concurrency, Joy Global, Robert W. Baird, Briggs & Stratton,  We Energies, and Kohl’s. The Lubar Career Services Center provides a full range of services to our students to prepare them for entering the job market.

The rapid evolution of information technology has changed the rules of the marketplace and can’t be ignored by businesses.  The Lubar IT program provides excellent perspectives on how companies can leverage information technology to their competitive advantage.

Arup Dutta, MS ‘08,
Bachelor in Mechanical Engineering, Indian Institute of Technology Mumbai
Master of Business Administration, Xavier Labor Research Institute
Director – Global IT Delivery, Johnson Controls

.

Alumni

The rapid evolution of information technology has changed the rules of the marketplace and can’t be ignored by businesses.  The Lubar IT program provides excellent perspectives on how companies can leverage information technology to their competitive advantage.

Arup Dutta, MS ‘08,
Bachelor in Mechanical Engineering, Indian Institute of Technology Mumbai
Master of Business Administration, Xavier Labor Research Institute
Director – Global IT Delivery, Johnson Controls

My experience in the MS-ITM program has been wonderful. The professors are very helpful and the courses are well designed. I also got good exposure to companies hiring in my field at the Lubar School’s career fairs. I am extremely happy that I can directly apply the resources and knowledge I gained through one of the courses to fulfill the duties at my current job.

Amruta Gosavi, MS ‘15
Bachelor of Engineering, Electronics and Telecommunications
Mumbai University, India
Consultant with Joy Global Inc. SAP Business Intelligence Analyst

The passionate professors and the extensive curriculum provided me with industry relevant knowledge and experience to help propel my career forward.

Michael Haseman, MS ‘00
Bachelor of Business Administration, Management Computer Systems
University of Wisconsin – Whitewate
r
Vice President-Senior Program Manager, Robert W. Baird & C

This program truly prepares you for corporate workplace challenges, through a comprehensive set of courses, classroom projects, and knowledgeable and passionate professors.

Rakhshanda Kaukab, MS ‘12
Bachelor’ of Technology and Management, Utkal University, India
Master of Business Administration, Amity Business School, India
Senior IT Auditor, Johnson Controls, Inc.

The Master of Science in IT Management program was one of the most exhilarating and intellectually strengthening experiences of my life. From strategy and vision to practice and prototyping, whether at the organizational or the byte level, this experience merges the analytical with the intuitive, the data-driven with action.

Joshua D. Lickteig, MS ‘10
Bachelor of Business Administration, Finance
University of Wisconsin – Milwaukee

Senior Software Engineer, Kohl’s Corporation

My experience at UWM was very enriching. The ITM program had a great blend of technical and business courses. I am able to utilize this knowledge to excel in my current job. I also felt that the faculty was very supportive and ensured that all students got individual attention.

Shipra Alhad Mokashi, MS ‘15
Bachelor of Engineering, Electronics and Telecommunications
Mumbai University, India
Systems Analyst, Intel Corporation

 

For More Information

Graduate Student Services
Lubar Hall N251
(414) 229-5403
mba-ms@uwm.edu