Grad student in Lubar Hall

About

The MS in Information Technology Management (ITM) program at the Lubar School of Business is an innovative, STEM-designated program that combines technical, managerial, and business knowledge — providing students with a unique blend of skills to address IT challenges in today’s dynamic business environment. This degree can be completed in as little as one year.

This program is ideal for working IT professionals seeking to advance their careers through knowledge and skills needed to exploit the latest techniques and technologies. Or, if you don’t have an IT background, you’ll gain a solid technical foundation and an in-demand skill set. And by participating in experiential learning opportunities made available by the large number of companies, particularly in the Greater Milwaukee and Chicago areas, you could gain the professional experience to launch a successful career in the IT field.

Through a combination of rigorous core courses and advanced elective courses, you will acquire a diverse skill set in information technology management and develop specialized knowledge and expertise in areas such as enterprise resource planning, business analytics, artificial intelligence, and security and risk management.

Enterprise Resource Planning Focus Analytics Focus Artificial Intelligence Focus

Emphasis on process and workflow management, enterprise resource planning, business intelligence, and enterprise simulation.

Opportunity to acquire industry-recognized competence through the SAP TERP-10 certification.

UWM is home to one of only five SAP University Competence Centers worldwide.

Emphasis on web mining and analytics, business intelligence, machine learning, and social network analytics for managerial and operational knowledge.

Gain hands-on experience with a variety of programs and techniques to learn how to extract meaning from real-world data sets for practical and usable business intelligence.

Emphasis on big data, artificial intelligence for business, machine learning, enterprise knowledge, and emerging information technologies.

Develop deep-learning techniques that can be coupled with dedicated systems to develop strategic opportunities for competitive advantage.

For just a few more credits, you can also earn:
Graduate Certificate in Enterprise Resource Planning
Graduate Certificate in Business Analytics

Suggested minimum academic profile:

  • A grade point average of 3.0 and above is expected. (Many international 3-year bachelor’s degrees are accepted as equivalent to the U.S. 4-year bachelor’s degree.) 
  • The program accepts both GMAT and GRE. The minimum scores for admission* are:
  • GRE: 305 (verbal + quantitative scores),Quantitative score of 149, Verbal score of 142 for international students
  • GMAT: 500 total, Quantitative score of 36, Verbal score of 17 for international students
  • International students without a U.S. degree must take TOEFL or equivalent. Minimum TOEFL score for admission: Traditional: 550, IBT: 79
    Minimum IELTS score for admission:  6.5

* We will consider applications that do not meet these criteria in special situations.

 

For More Information

Graduate Student Services
Lubar Hall N251
(414) 229-5403
mba-ms@uwm.edu

Curriculum

Possible course schedules

Full-time students can pursue one of several options for completing the MS in ITM degree. They have the opportunity to work as paid interns during summer and qualify for internship course credit. Or they can earn an ERP certificate from the Lubar School by taking a set of ERP courses, which count as electives toward the MS in ITM degree. As one of only six SAP University Competence Centers worldwide, the Lubar School offers deep faculty expertise in enterprise resource planning. Learn more about how you can develop your skills in this high-demand field and become SAP TERP10 certified!

Full-time options Fall Spring Summer Fall
MS in ITM Bus Adm 744
Bus Adm 747
2 Electives
Bus Adm 748
Bus Adm 749
2 Electives
Bus Adm 810
Elective
MS in ITM
with Internship
Bus Adm 744
Bus Adm 747
2 Electives
Bus Adm 748
Bus Adm 749
2 Electives
Bus Adm 819 Bus Adm 810
MS in ITM
with ERP Certificate
Bus Adm 744
Bus Adm 747
Bus Mgmt 732
Bus Adm 816
Bus Adm 748
Bus Adm 749
Bus Mgmt  733
BUS ADM 811
Bus Mgmt 734 Bus Adm 810
Elective

For a part-time option, students would take 2 courses (of varying options) per semester, for 5 semesters (not including summer).

Tuition & Fees

Residents Non-Residents
Full-time program option 1 $20,150 $39,250
Full-time program option 2 $20,800 $39,900
Full-time program option 3 $29,600 $45,250

Tuition/fees are based on current rates and are subject to change.

Required Courses (15 credits)

BUS ADM 744 Information Technology Strategy & Management
Effective strategic management of IT resources and the IT function is becoming even more compelling in the global competitive business environment. This course provides a broad understanding of the various strategic, governance, management, and ethical/security issues involved in IT management. It also overviews approaches to address these issues, such as artificial intelligence and machine learning. It focuses on understanding how information technologies affect individual and organizational work environments and productivity, and how to effectively harness them to aid in enhancing a firm’s business processes and performance. Issues related to planning, organizing, management, and operation of the IS function are also addressed.
BUS ADM 747 Service-Oriented Analysis and Design
Dynamic and competitive business environments are forcing organizations to expand their portfolio of information systems and streamline their development. As a consequence, new approaches to developing information systems are increasingly necessary. This course emphasizes rapid development incorporating agile development methodologies and software reuse within a service-oriented architecture framework. The course also addresses software quality assurance, software metrics, and project management for the service-oriented organization.
BUS ADM 748 Managing Information Technology Projects
Successful development and implementation of IT projects, especially in increasingly dynamic business environments, are critical to providing business value.This course focuses on examining the key knowledge areas of project management as applied to development of IT projects. Using state-of-the-art tools and techniques, students will learn how to manage IT projects using a variety of methodologies. The course also covers estimation models for time and cost, along with software metrics for effort, cost, and quality.
BUS ADM 749 Data and Information Management
Data is the foundation for informed business decision making. Managing this valuable corporate asset is one of the most critical issues for modern enterprises. This course focuses on the modeling, representation, storage, manipulation, and management of data. We will compare and contrast different data management technologies—relational, object-oriented, and object-relational – and examine Issues related to data administration, integrity, security, distribution, and replication. Other related topics, such as semi-structured data, data warehousing, and data analytics, will also be discussed.
BUS ADM 810 Development of Web-Based Solutions
Consumers judge the viability of businesses based on the quality and performance of their websites. Designing and developing the most suitable web-based solutions for an organization requires an in-depth understanding of the available tools, methodologies and strategies. This course reviews current tools and technologies such as web services, mobile applications, server-side and client-side applications, database driven web applications and Web 2.0 technologies. Students will gain hands-on experience by designing and implementing a database driven website.

Elective Courses (15 credits)

Students choose at least five courses from the following:

BUS ADM 741 Web Mining and Analytics
The increasing volume and variety of data collected by organizations has given rise to new opportunities to discover relevant business intelligence. Interpreting the results of business analytics derived through various techniques, coupled with learning mechanisms, permits organizations to continuously acquire knowledge and intelligence to function effectively in a dynamic data-driven environment. This course addresses analytic techniques for mining quantitative and qualitative data for practical business knowledge. Students will work with tools like NodeXL and R to apply a variety of analytics and mining techniques to real world data sets.
BUS ADM 743 Information Privacy, Security & Continuity
With vast access to information systems in an increasingly globally-networked world, the security threats to an organization’s information assets has increased significantly. In addition, corporations collect increasing amount of data on individuals, increasing the risk of unwanted disclosures and the need to safeguard individuals’ privacy. This course examines the issues associated with information privacy and security, and addresses mechanisms for managing and governing IT security and information privacy. Assessment of security risks and countermeasures, as well as compliance in an increasingly regulated information society are addressed. In addition, students will learn how to create a plan for ongoing business operation in the face of disruptions, disasters, and catastrophes, to ensure business continuity in these contexts.
BUS ADM 746 Topics in Information Technology Management
This course will be offered with changing cutting edge topics.
BUS ADM 746 Topics in Information Technology Management: Big Data in Business
The pervasive spread of technology into all aspects of everyday life, such as social media, mobile technology, digital assistants, Internet of Things, and smart cities, has led to an explosion in the amount of data being continuously generated. Organizations now collect more types of data, at an increased pace, and with far greater volume than ever before. This leads to a critical need to effectively manage the data, as well as analyze it successfully for actionable intelligence. This course focuses on three aspects of big data – data storage technologies, data management strategies, and analysis of big data sets.  Students will learn how to apply these concepts to real-world business problems through hands-on experience with big data technologies and platforms.
BUS ADM 746 Topics in Information Technology Management: Artificial Intelligence for Business
This course is aimed at understanding how to use key artificial intelligence principles in business contexts.  Artificial intelligence has made a resurgence in the last few years, and has demonstrated considerable payoff in several business applications, including process refinement and decision making. This course will examine the use of deep learning to generate more efficient and effective solutions to business problems. It will also address creation of rules and algorithms to streamline decision making in organizations.  Machine learning, natural language processing, and robotic process automation will be covered as part of the curriculum, with a view to application in a wide range of business disciplines.
BUS ADM 746 Topics in Information Technology Management: Machine Learning for Business
This course will prepare students to develop machine learning solutions for business problems such as customer segmentation, product recommendation, customer churn, market basket analysis, loan underwriting, fraud detection, online reviews, and sentiment analysis. They will learn the concepts and techniques for: i) data preprocessing and engineering (data transformation, dimensionality reduction, feature extraction, feature selection, domain knowledge); ii) developing supervised learning models (linear regression, logistic regression, naïve Bayes, k-nearest neighbor, decision tree, support vector machine, deep neural network, ensemble learning);  iii) developing unsupervised learning models (k-means clustering, hierarchical clustering, association rules); iv) evaluating model performance (metrics for classification and regression, model fit statistics, model selection); and v) developing text mining models. After taking the course, students should be able to leverage their machine learning skills across a wide variety of business domains.
BUS ADM 746 Topics in Information Technology Management: Social Network Analysis
Online social networking websites and social media have developed rapidly in the past decade. Today, almost every company works to manage its customer relationships through such popular platforms. Although social network analysis (SNA) is not a new topic in the domain of social science, its application to online business is relatively recent, for example target marketing through online viral marketing, and analyzing potential business competitors by using the web links. This course examines the unique challenges social networks bring to businesses, and reviews social media mining techniques that can address those challenges.
BUS ADM 811 Process and Work-Flow Management
Business processes have become a centerpiece for achieving operational excellence of an organization. This course focuses on advanced techniques in modeling, designing, and optimizing business processes. It also examines re-engineering and continuous process improvement, as well as issues related to integration of processes within and across organizations. Techniques for implementing processes using web services and SAP are also covered.
BUS ADM 812 Emerging Information Technologies for Business
The dynamic nature of information technology necessitates the constant evaluation of new, emerging information technologies potentially capable of enhancing business operations.This course introduces several novel information technologies, including blockchain technology and robotic process automation.  Cryptocurrencies like Bitcoin have thrust blockchain technology to the public forefront. However, this distributed, transparent, secure and public technology has the potential to make significant contributions to fields as varied as healthcare, business, identity verification, supply chain, and art. Students will learn the basics of smart contracts and decentralized applications on blockchain and create use cases for this cutting-edge technology. Robotic process automation is an emerging process automation technology that seeks to learn about tasks by examining user interactions with information systems and inferring content and sequence of tasks.
BUS ADM 814 Enterprise Knowledge & Semantic Management
Enterprise knowledge and knowledge workers form the backbone of organizational success in the global economy.  The exponential growth of business knowledge makes it critical for organizations to capture, organize, store, and share knowledge so as to leverage the organization’s knowledge assets and promote organizational learning. This course covers knowledge management from a managerial perspective, while providing technical concepts about the methods, tools, and standards needed for leadership in enterprise knowledge management and semantic initiatives. The course addresses knowledge acquisition, repository creation, and dissemination of knowledge across the organization. The topics also include enterprise ontology, development tools and standards for capturing and encoding knowledge, collaboration management and e-collaboration, as well as developing intelligent agents and recommendation systems.
BUS ADM 816 Business Intelligence Technologies and Solutions
As the volume of corporate data keeps growing exponentially, firms need to store and analyze the data effectively for making critical business decisions. This course will prepare students to develop business intelligence (BI) solutions using cutting-edge SAP tools such as Business Warehouse, Business Objects, Predictive Analytics, and HANA. The topics for the course include data warehouse design, BI reporting, online analytic processing, data visualization, dashboard design, and data mining.
BUS ADM 817 Infrastructure for Information Systems
This course provides an overview of the computing and network infrastructure required by 21st century organizations. We emphasize design skills aimed at developing a flexible corporate technology infrastructure needed to support dynamic technology requirements, as well as the role of newer technology paradigms, including cloud computing, as organizations and their clients increasingly demand location and device independence. We will also discuss concepts around the Internet of Things and the need to seamlessly integrate a variety of devices, both organization specific and external.
BUS ADM 818 Information Systems Practicum
This practicum course provides MS-ITM student teams with the opportunity to integrate and apply the skills they have developed in the program to a real-world project with a Wisconsin company. Students will be responsible for developing their own structure and working with the company (“client”) to define the problem to be addressed. The team will then be responsible for the design and implementation of a prototype solution, while working closely with the “client.” The practicum course should be taken toward the end of the program.
BUS ADM 819 Information Technology Management Internship
A professional internship is a defined work period in a corporate, governmental, or management consulting environment. It allows students to acquire and apply knowledge through direct experience in the ITM field. The internship course requires that the student is engaged in a full-time paid position that spans a minimum of 10 weeks that is different from the student’s current employment.  Students require graduate standing and written consent of the instructor to register for the internship course.
BUS MGMT 732 Enterprise Resource Planning
Enterprise resource planning (ERP) software plays a critical role in many corporations.  By bringing together a company’s many different functions into a single integrated system, an abundance of opportunities for growth and increased productivity is created. This course examines enterprise resource software in general and discusses how ERP can improve the overall operation of a company, how it can be used to streamline operations, and how the data from various functional areas of the organization are interrelated.  The course will explain how the fundamental business processes interact with SAP ERP in the functional areas of Sales and Distribution, Materials Management, Production Planning, Financial Accounting, Controlling, and Human Capital Management.  In addition, students will be exposed to developing internet applications which provide access to the SAP data.
BUS MGMT 733 Enterprise Simulation Game
This course has two main components. The first is a simulation game where student teams will compete against each other in managing a corporation that is utilizing SAP. A series of simulations will be played beginning with a simple distribution environment and working up to a full manufacturing process. The second part of the course will focus on ERP management issues and will utilize case and project presentations in addition to lectures. ERP topics will include outsourcing, global issues, green IT, artificial intelligence, and security. At the end of the course, students will be able to explain the major issues relating to the ERP marketplace, demonstrate mastery of the strategic and planning implications of ERP systems, demonstrate their teamwork skills by focusing on the analysis of an integrative case, and gain practical knowledge relating to the nature of enterprise systems by completing a research project.

Additional degree requirements for the Master of Science in Information Technology Management can be found on the Graduate School website.

Students admitted to the MS in ITM program without sufficient background may need to complete additional courses. Please contact the Graduate Student Services Office for more information.

Current students admitted to the MS in Management concentration in Information Technology Management:  If you graduate in Fall 2016 or later, you will be awarded the MS in Information Technology Management.  

Faculty

With advanced training and doctorates from leading universities, ITM faculty at the Lubar School of Business offer a breadth and diversity of expertise across the information technology field and are recognized among top IT researchers nationwide. Our faculty also have unique expertise in enterprise resource planning, with a specific focus on SAP.

The passionate professors and the extensive curriculum provided me with industry relevant knowledge and experience to help propel my career forward.

Michael Haseman, MS ‘00
Bachelor of Business Administration, Management Computer Systems
University of Wisconsin – Whitewate
r
Vice President-Senior Program Manager, Robert W. Baird & Co.

profile photoKaushal Chari(414) 229-6256Dean-Chari@uwm.eduLubar Hall N418

Sheldon B. Lubar Dean



Professor, Information Technology Management

profile photoPatrick Doran(414) 229-4832doran@uwm.eduLubar Hall N355

LecturerInformation Technology Management

profile photoRoss T. Hightower414-229-4556hightowe@uwm.eduLubar Hall N334D

Director, SAP University Competence Center

Senior Lecturer, Information Technology Management

profile photoOdai Khasawneh(414) 229-5288khasawn@uwm.eduLubar Hall N397

Lecturer, Information Technology Management

profile photoDerek Nazareth(414) 229-6822derek@uwm.eduLubar Hall N357

Associate Professor, Information Technology Management

profile photoAtish P. Sinha(414) 229-3301sinha@uwm.eduLubar Hall N363

Professor, Information Technology Management

Director, Center for Technology Innovation

profile photoMark Srite(414) 229-5502msrite@uwm.eduLubar Hall N365

Associate Professor, Information Technology Management

Director of Accreditation

profile photoYang WangAssistant Professor(414) 229-5736wang400@uwm.eduLubar Hall N345

Assistant Professor, Information Technology Management

profile photoFatemeh (Mariam) Zahedi(414) 229-6454zahedi@uwm.eduLubar Hall N349

UW-Milwaukee Distinguished Professor Emerita

Professor Emerita, Information Technology Management

profile photoHuimin Zhao(414) 229-6524hzhao@uwm.eduLubar Hall N343

Professor, Information Technology Management

Church Mutual Insurance Faculty Scholar in ITM

Izzet Sahin Research Excellence 

Careers

Internships

Students in the ITM program have the opportunity to work as paid interns during the summer months, as well as during the academic year. Milwaukee is at the economic center of Wisconsin, and with close proximity to Chicago, provides students abundant opportunities to gain experience at leading companies such as  Adient, Anthem, ASQ, Assurant Health, Concurrency, D+H, Deloitte, EY, FIS, Johnson Controls, Joy Global, Komatsu, KPMG, Manpower Group, MGIC, Rockwell Automation, TCS, TDS Telecom, and Uline.  The Lubar School’s Career Services Center and ITM faculty stand ready to assist you in identifying internship opportunities, if desired.  Internships may be taken for credit with faculty permission.

ITM students from UWM have been doing a wonderful job at Komatsu for years. Thank you for the partnership.

Shriram Kelkar
SAP BI Manager, Komatsu

Full-time Employment

Information Technology Management graduates are in high demand in Wisconsin and nationwide.  Our recent graduates have accepted full-time positions at a wide range of top companies, including Abbvie, Accentrure AI, Robert W. Baird, Briggs & Stratton, Capgemini, Concurrency, Datafarm, Deloitte, FIS, GE Healthcare, Harley-Davidson, Intel, Johnson Controls, Joy Global, Kohl’s,  MillerCoors, Neugen, Northwestern Mutual, Rockwell Automation, TDS, We Energies, and  Wonderbox Technologies. The Lubar Career Services Center provides a full range of services to our students to prepare them for entering the job market.

The rapid evolution of information technology has changed the rules of the marketplace and can’t be ignored by businesses.  The Lubar IT program provides excellent perspectives on how companies can leverage information technology to their competitive advantage.

Arup Dutta, MS ‘08,
Bachelor in Mechanical Engineering, Indian Institute of Technology Mumbai
Master of Business Administration, Xavier Labor Research Institute
Director – Global IT Delivery, Johnson Controls

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Alumni

The rapid evolution of information technology has changed the rules of the marketplace and can’t be ignored by businesses.  The Lubar IT program provides excellent perspectives on how companies can leverage information technology to their competitive advantage.

Arup Dutta, MS ‘08,
Bachelor in Mechanical Engineering, Indian Institute of Technology Mumbai
Master of Business Administration, Xavier Labor Research Institute
Director – Global IT Delivery, Johnson Controls

My experience in the MS-ITM program has been wonderful. The professors are very helpful and the courses are well designed. I also got good exposure to companies hiring in my field at the Lubar School’s career fairs. I am extremely happy that I can directly apply the resources and knowledge I gained through one of the courses to fulfill the duties at my current job.

Amruta Gosavi, MS ‘15
Bachelor of Engineering, Electronics and Telecommunications
Mumbai University, India
Consultant with Joy Global Inc. SAP Business Intelligence Analyst

The passionate professors and the extensive curriculum provided me with industry relevant knowledge and experience to help propel my career forward.

Michael Haseman, MS ‘00
Bachelor of Business Administration, Management Computer Systems
University of Wisconsin – Whitewate
r
Vice President-Senior Program Manager, Robert W. Baird & C

This program truly prepares you for corporate workplace challenges, through a comprehensive set of courses, classroom projects, and knowledgeable and passionate professors.

Rakhshanda Kaukab, MS ‘12
Bachelor’ of Technology and Management, Utkal University, India
Master of Business Administration, Amity Business School, India
Senior IT Auditor, Johnson Controls, Inc.

The Master of Science in IT Management program was one of the most exhilarating and intellectually strengthening experiences of my life. From strategy and vision to practice and prototyping, whether at the organizational or the byte level, this experience merges the analytical with the intuitive, the data-driven with action.

Joshua D. Lickteig, MS ‘10
Bachelor of Business Administration, Finance
University of Wisconsin – Milwaukee

Senior Software Engineer, Kohl’s Corporation

My experience at UWM was very enriching. The ITM program had a great blend of technical and business courses. I am able to utilize this knowledge to excel in my current job. I also felt that the faculty was very supportive and ensured that all students got individual attention.

Shipra Alhad Mokashi, MS ‘15
Bachelor of Engineering, Electronics and Telecommunications
Mumbai University, India
Systems Analyst, Intel Corporation

 

For More Information

Graduate Student Services
Lubar Hall N251
(414) 229-5403
mba-ms@uwm.edu