Community and Crisis Resources

If you feel that your situation is an emergency, you should contact 911 or go to your nearest hospital emergency room.

Crisis Resource list

UWM Student Resources

Community Resources

Please download a list here (updated with telehealth info): PDF Document Community Referral Sources.

This resource list is provided solely for your information and convenience. The Psychology Clinic does not endorse nor guarantee the provider’s availability or services.

Who to Call Instead of 911

Calling the police often leads to unnecessary escalation and may lead to the brutalizing and even killing of the victims themselves. Below are some resources for Milwaukee, as well as some national resources, that can serve as an alternative to police involvement during a crisis.

Mental Health

Milwaukee Crisis Line: 414-257-7222 (click for more details)

Behavioral Health (milwaukee.gov)

24-hour crisis line. They can send a mobile team to you, or you can visit any of their crisis help locations. Some example signs of a crisis may include:

  • You’ve thought about what method you would use to harm yourself or someone else
  • You don’t feel able to cope with daily problems or activities
  • Your thoughts are racing and you are talking faster than you remember
  • You hear voices others don’t seem to hear
  • You feel others are planning to harm you
  • You feel constant pain and/or stomach discomfort
  • You feel unusually tired, or energetic, all of the time
  • You feel very agitated or restless

If you are feeling any of these things, call our crisis line right away, any day, any time.

National Maternal Mental Health Hotline: (Call or text) 833-852-6262/833-TLC-MAMA (click for more details)

https://mchb.hrsa.gov/national-maternal-mental-health-hotline

The National Maternal Mental Health Hotline provides 24/7, free, confidential support before, during, and after pregnancy. The Hotline offers callers:

  • Phone or text access to professional counselors
  • Real-time support and information
  • Response within a few minutes, 24 hours a day, 7 days a week
  • Resources
  • Referrals to local and telehealth providers and support groups
  • Culturally sensitive support
  • Counselors who speak English and Spanish
  • Interpreter services in 60 languages
Walkers Point Youth and Family Center Crisis Line: 414-647-8200 (click for more details)

Home | Walker’s Point Youth & Family Center | Milwaukee | Runaway & Teen Crisis (walkerspoint.org) 

24-hour crisis line. They also provide FREE and confidential counseling and housing to runaway & homeless youth in Milwaukee among other services.

Suicide Prevention Hotline: 800-273-TALK (8255) or 800-SUICIDE (784-2433) (click for more details)

National Hotline for Mental Health Crises and Suicide Prevention | NAMI: National Alliance on Mental Illness

Mental health crises and suicides can be devastating for individuals, families, and communities. When someone experiences a mental health crisis and doesn’t receive the care they need, they can end up in emergency rooms, on the streets, involved in the criminal justice system, or in the worst case, they could lose their life. A 24/7 crisis hotline can be the first line of defense in preventing these tragedies and an essential part of any continuum of care for mental health crises. NAMI supports a nation-wide toll-free hotline that can adequately respond to people experiencing mental health crises.

Violence

Milwaukee Women’s Center Refuge: 414-671-6140 (click for more details)

Milwaukee Women’s Center | Emergency Shelter and Services for Survivors of Abuse and Homelessness | Community Advocates in Milwaukee, WI

The Milwaukee Women’s Center operates a 24/7 emergency shelter for survivors of domestic violence and homelessness and offers supports and services for survivors. Staffed by employees and carefully trained volunteers, the Milwaukee Women’s Center’s 24-Hour Crisis Line is housed at our Emergency Shelter and provides crisis counseling / intervention, information, and referrals to more than 10,000 callers each year. The Crisis Line serves as a community resource, assisting callers with a variety of concerns — including homelessness, housing and legal issues, lack of food, and crisis situations like domestic violence or suicide.

National Domestic Violence Hotline: 800-799-SAFE(7233) (click for more details)

https://www.thehotline.org/

24 hours a day, seven days a week, 365 days a year, the National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse. Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.

National Human Trafficking Resource Center: 888-373-7888 (click for more details)

Human trafficking occurs when a trafficker uses force, fraud or coercion to control another person for the purpose of engaging in commercial sex acts or soliciting labor or services against his/her will. Force, fraud, or coercion need not be present if the individual engaging in commercial sex is under 18 years of age.

If you or someone you know needs help, call the National Human Trafficking Hotline toll-free hotline, 24 hours a day, 7 days a week at 1-888-373-7888 to speak with a specially trained Anti-Trafficking Hotline Advocate. Support is provided in more than 200 languages. We are here to listen and connect you with the help you need to stay safe.

Callers can dial 711 to access the Hotline using TTY.

You can also email us at help@humantraffickinghotline.org.

To report a potential human trafficking situation, call the hotline at 1-888-373-7888, or submit a tip online at https://humantraffickinghotline.org/en All communication with the hotline is strictly confidential.

American Indian Task Force: 414-690-5354
RAINN (Rape, Abuse & Incest National Network) 800.656.HOPE (click for more details)

https://www.rainn.org/ National Sexual Assault Hotline. Free. Confidential. 24/7. This resource also provides information on local laws and statutes, educational resources on sexual violence prevention, and program interventions aimed at reducing sexual violence.

Strong Hearts Native Helpline: 1-844-762-8483 (click for more details)

https://strongheartshelpline.org/?gclid=EAIaIQobChMIrpWDtO3kggMVDP7ICh03hwGfEAAYASAAEgIElvD_BwE
Strong Hearts Native Helpline is a 24/7 safe, confidential and anonymous domestic and sexual violence helpline for Native Americans and Alaska Natives, offering culturally-appropriate support and advocacy.

Substance Abuse

SAMHSA Substance Abuse Hotline: 800-662-4357 (click for more details)

https://www.samhsa.gov/find-help/national-helpline 

SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Housing

Housing Authority City of Milwaukee: 414-286-5678 (click for more details)

Mission & History | Housing Authority of the City of Milwaukee, WI (hacm.org)

HACM has been a national leader in housing for over 75 years and currently provides high-quality, affordable housing options to over 10,000 Milwaukee families, seniors and disabled adults. We also work with our residents to assist them in achieving self-sufficiency through a wide range of economic, health and social services.

HACM Public Safety: 414-286-5100 (click for more details)

Office & Staff Directory | Housing Authority of the City of Milwaukee, WI (hacm.org)

psafety@hacm.org

LGBTQIA2S+ Resources

Milwaukee LGBT Center: 414-271-2656 (click for more details)

The Milwaukee (MKE) LGBT Community Center (mkelgbt.org)

The mission of the Milwaukee LGBT Community Center is to further develop our vibrant lesbian, gay, bisexual, and transgender community in the greater Milwaukee area, thus improving the quality of life for all of us. The mission is supported by the Center’s leadership in community building, health promotion, advocacy, and communications.

Trans Lifeline: 877-565-8860 (click for more details)

About – Trans Lifeline

Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.

LGBT National Hotline: 888-843-4564 (click for more details)

LGBT National Hotline – LGBT National Help Center (lgbthotline.org)

On the LGBT National Hotline, we provide a confidential safe space where callers of any age can speak about sexual orientation or gender identity/expression issues. This includes coming out issues, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer sex information, suicide, and much more.

Trevor Project LGBTQA+ Crisis Hotline: 866-488-7386 (click for more details)

24/7 Suicide Hotline for LGBTQ Youth – We’re here for you Now (thetrevorproject.org)

Our trained counselors understand the challenges LGBTQ young people face and are available for support 24/7. They will listen without judgment. When text, chat, or call, all of your conversations are confidential, and you can share as much or as little as you’d like. If you are thinking about harming yourself — get immediate crisis support. Connect to a crisis counselor 24/7, 365 days a year, from anywhere in the U.S via text, chat, or phone. The Trevor Project is 100% confidential and 100% free.

LGBT National Youth Talkline: 800-246-7743 (click for more details)

LGBT National Youth Talkline – LGBT National Help Center (lgbthotline.org)

On the LGBT National Hotline, we provide a confidential safe space where callers of any age can speak about sexual orientation or gender identity/expression issues. This includes coming out issues, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer sex information, suicide, and much more.

DeHQ: LGBTQ Helpline for South Asians: 908-367-3374 (click for more details)

DEQH · DESI LGBTQ+ HELPLINE FOR SOUTH ASIANS – DeQH • LGBTQ Helpline for South Asians

100% free and confidential support for South Asian lesbian, gay, bi, queer, trans, non-binary, and questioning individuals in the United States. DeQH can help with questions on gender, identity, coming out, dealing with family, culture, or faith, trying to find community in your area, advice for a friend or family member, or listening as you work through things.

Other Resources

Voces De La Frontera: 414-643-1620 (click for more details)

About – Voces De La Frontera (vdlf.org)

Voces de la Frontera is a membership-based community organization led by low-wage workers, immigrants and youth whose mission is to protect and expand civil rights and workers’ rights through leadership development, community organizing and empowerment. We strive to create a world where all people live free of poverty and discrimination, have access to safe, dignified work, quality education, and health care; where immigrants can cross borders with dignity; and human rights and workers’ rights are respected; where government is truly “of the people”, and all families thrive.

Poison control: 800-222-1222 (click for more details)

https://www.poison.org/

Contact Poison Control right away if you suspect a poisoning. Help is available online with webPOISONCONTROL® or by phone at 1-800-222-1222. Both options are free, expert, and confidential.

Disaster Distress Helpline: 800-985-5990 (click for more details)

Disaster Distress Helpline: Get Immediate Crisis Counseling and Support | SAMHSA

The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.

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