Adopted in fall 2014, the Student Success Collaborative (SSC) combines technology, research, process improvement and predictive analytics to enable proactive, data driven conversations with students. By leveraging 10 years of student data, predictive analytics can suggest patterns in student behavior, e.g. what courses are problematic for which students, what is the expected likelihood of success for students who perform at certain levels in specific courses or major, what additional options for success are suitable for students based on their current performance?  Early identification and use of this information can positively affect student outcomes.

SSC Campus

Implementation of the SSC Campus
UWM will be moving from the SSC Foundation to the SSC Campus over the spring 2016 term. Full implementation is expected by summer 2016. Check back here for announcements regarding training/learning opportunities and updated timeline information.


March 31, 2016 Summit Presentation

Project Management
Gesele Durham, Angela Sadowsky and Brennan Olena

For Students

UW-Milwaukee is excited to offer online appointment scheduling with your undergraduate professional academic advisor(s) through the Student Success Collaborative Campus (SSC Campus).

A critical element of your undergraduate experience, the academic advising you receive at UWM is provided by professional staff to help you navigate course planning, academic policies, and other important decisions about your college experience.

To login to SSC Campus click here or go to the UWM Home Page and select SSC Campus under the Current Students tab.  A brief tutorial for scheduling academic advising appoints can be found here.

Please note:  you will only be able to schedule appointments online with the advisors assigned to you in PAWS.  If you are looking to explore a new major or meet with an advisor not listed on your SSC Campus account, please contact the appropriate school or college advising office.  Contact and location information for advising offices can be found here: http://uwm.edu/onestop/academic-advising-offices/

If you have additional questions about the Student Success Collaborative, please call (414-229-5385) or visit the Student Success Center (Bolton 120).

For Faculty

Progress Reports (formerly known as Early Alerts or Academic Updates) provide students with an indication of their mid-semester performance.  The information provided by you, the instructor, is shared with each student’s academic advisor.   Combined efforts will provide the opportunity for timely intervention.  Please note:  SSC Campus Progress Reports replaces use of the Mapworks tool.

  • When:  The fall 2016 progress report campaign will run Monday, September 26th through Friday, October 28th.
  • How:  All instructors teaching undergraduate courses will receive an email invitation from SSC Campus on Monday, September 26th to submit progress reports for all students. 
    • Instructors can submit progress reports by following the link in the invitation email
    • You can also navigate to the UWM homepage and select SSC Campus on the Faculty/Staff tab. 
    • Submitted progress reports will be shared directly with students.  As all instructor comments will be shared, mindful construction is important. 
    • Instructors should submit progress reports for all students in their courses, particularly those at-risk of failing.  At-risk students are those with either/or
      • C- or lower
      • 3+ absences or as otherwise determined by the instructor.

A video tutorial can be found here.

If you have questions or would like further training on the SSC Campus, contact ssc-support@uwm.edu.

Your feedback and outreach are critical to the success of our students.  I truly appreciate the effort all UWM faculty and staff make to enhance the student success and retention of our students.

Training and Open Lab Schedule

Training opportunities to learn more about the SSC-Campus at UWM will be offered the following dates (all will be held in NWQ 1990 unless otherwise noted):

Date
(2016)
Time
Recommended Attendees
Topic

May 19

9:00 am-3:00 pm

SWAT Team

Training the Trainers

June 7

9:00 am-12:00 pm

General Campus Training:  Focus on Advisors

Learning how to navigate the SSC Campus

June 7

1:00-4:00 pm

General Campus Training:  Focus on Advisors

Learning how to navigate the SSC Campus

June 8

9:00 am-12:00 pm

General Campus Training:  Focus on Advisors

Learning how to navigate the SSC Campus

June 8

1:00-4:00 pm

General Campus Training:  Focus on Advisors

Learning how to navigate the SSC Campus

June 21

1:30-4:30 pm

Open Lab:  Anyone Welcome

Learning how to navigate the SSC Campus

July 13

1:30-4:30 pm

Open Lab:  Anyone Welcome

Learning how to navigate the SSC Campus

August 3

1:30-4:30 pm

Open Lab:  Anyone Welcome

Learning how to navigate the SSC Campus

TBD

TBD

Personnel Involved with Progress Reports/Early Warnings

Progress Reports

Training and Supporting Materials

SWAT Team

Members

SSC SWAT Team

  • Comprised of advisors from across campus
  • Meet monthly to share and exchange ideas and how best to utilize the SSC at UWM.
  • Both end-user and leadership team for the SSC
  • Act as training resource
Meeting Agendas & Minutes

2016

November 3: Agenda

October 4:    Agenda

August 2:      Agenda

July 12:         Agenda  |  Minutes

June 21:        Agenda  |  Minutes

May 24:         Agenda

May 3:           Agenda

April 26:         Agenda  |   Minutes

April 5:           Agenda

March 22:       Agenda  |   Minutes

February 23:  Agenda  |   Minutes

February 2:    Agenda  |   Minutes

January 26:   Agenda   |   Minutes

January 5:     Agenda   |   Minutes

2015

November 3:   Minutes

Campaigns

Targeted advising campaigns enable advisors to maximize their impact by identifying specific student populations in need of supplemental attention. The SSC platform enables this process by making it easy to build lists of students that fit certain criteria. By deploying SSC risk analytics in combination with work list filters and student tracking features, advisors can create highly-specific campaigns and ensure that no students fall through the cracks.

Encouraging Advising Engagement
Engaging Stop-Out Students

Need Help?

FAQs

Q: How do I get access to the SSC Campus Platform for myself or others in my office?
A: Contact your unit’s SWAT Team representative.


Q: How do I log in to the SSC Campus Platform?
A: Visit uwmilwaukee.campus.eab.com to log into the SSC Campus Platform. The SSC uses the 1Login system, so your ePantherID and password will be used.


Q: How often is the data in the SSC Campus Platform updated?
A: Data in the SSC is pulled from the UWM Data Warehouse nightly. Any changes made to a student’s record in PAWS will be reflected in the SSC the next day.


Q: What does a student have access to in the tool? Will they be able to see everything that I can?
A: No, the student view will be limited. In the initial phase of implementation (Fall 2016), students will only have access to schedule appointments. As more functions and roles are built into the platform, students will have access to progress reports from instructors (formerly early alerts). Advisors will also have the option to share some notes with students, just as you would send a email for example, with a recap of your meeting, to-do list items, goals and plans, recommendations, and so on.


Q: Are student notes subject to FERPA and Open Records laws?
A: Yes, student notes in SSC Campus are part of a student’s educational record and subject to FERPA and Open Records laws.  Educational records are all the records maintained by the University of Wisconsin-Milwaukee about individual students, with seven exceptions:

  • Personal notes of UWM faculty and staff
  • Employment records
  • Medical and counseling records used solely for treatment
  • Campus Security records
  • Financial records of a parent or spouse
  • Confidential letters and statements of recommendation placed in your records before January 1, 1975
  • Confidential letters and statements of recommendation for admission, employment or honorary recognition placed in your records after January 1, 1975, for which you have waived the right to inspect and review

Q: How are student milestones determined? How is a student’s overall risk determined? 
A: Student milestones are determined by each school and college. If you are interested in reviewing or reevaluating your students’ milestones, see your school/college SWAT Team representative.

A student’s risk score is a qualitative measure determined by the EAB Risk Model, which incorporates over 20 data points on a student’s record, including but not limited to: attempted/completed credits, cumulative/term GPA, high school factors (school size, GPA, ACT/SAT scores), and demographic information. Based on the EAB algorithm, a student will then be classified as low, moderate, or high risk. This information is only available to professional staff; a student does not have access to their own risk score.


Q: Who or what determines how much access to data I have in the tool?
A: The SSC identifies 7 different “roles” within the tool, which depend on your job responsibilities. If you are interested in how these roles are determined, see your unit’s SWAT Team representative.

 


Q: Are trainings available?
A: Yes, there are various scheduled trainings throughout the year, see the UWM SSC website for updates. There are also a variety of resources and guides on the site for users to review. The SSC Help Center is also a great resource for tips and tutorials – just click on the ? in the top right corner when you’re logged into the platform.


Q: Who can I contact if I have additional questions about the tool?
A: Your unit’s SWAT Team representative should be your first contact. If they are unable to satisfy your request, contact the SSC Leadership Team at ssc-support@uwm.edu.

Contacts

SWAT Team
SSC SWAT Team Members

EAB Consultant
Emily Sentz (ESentz@eab.com)

  • Consultant from EAB for the UWM instance of the SSC
  • Contact at the email noted for any question regarding the SSC including account management/set-up, webinars, and training.

Program Management
Gesele Durham

Technical Support and Data Transfer
Provided by Tom Lemke (UWM UITS)