Adopted in fall 2014, the Student Success Collaborative (SSC) combines technology, research, process improvement and predictive analytics to enable proactive, data driven conversations with students. By leveraging 10 years of student data, predictive analytics can suggest patterns in student behavior, e.g. what courses are problematic for which students, what is the expected likelihood of success for students who perform at certain levels in specific courses or major, what additional options for success are suitable for students based on their current performance?  Early identification and use of this information can positively affect student outcomes.

SSC Campus

Implementation of the SSC Campus
UWM began implementation of SSC Campus in Summer 2016. Implementation of SSC Guide, a student-centered mobile app, began Summer 2017.

March 31, 2016 Summit Presentation

Project Management
Gesele Durham, Angela Sadowsky and Brennan Olena

For Students

UW-Milwaukee is excited to offer online appointment scheduling with your undergraduate professional academic advisor(s) through the Student Success Collaborative Campus (SSC Campus).

A critical element of your undergraduate experience, the academic advising you receive at UWM is provided by professional staff to help you navigate course planning, academic policies, and other important decisions about your college experience.

To login to SSC Campus click here or go to the UWM Home Page and select SSC Campus under the Current Students tab.  A brief tutorial for scheduling academic advising appoints can be found here.

Please note:  you will only be able to schedule appointments online with the advisors assigned to you in PAWS.  If you are looking to explore a new major or meet with an advisor not listed on your SSC Campus account, please contact the appropriate school or college advising office.  Contact and location information for advising offices can be found here:

If you have additional questions about the Student Success Collaborative, please call (414-229-5385) or visit the Student Success Center (Bolton 120).

For Faculty

Progress Reports (formerly known as Early Alerts or Academic Updates) provide students with an indication of their mid-semester performance.  The information provided by you, the instructor, is shared with each student’s academic advisor. Combined efforts will provide the opportunity for timely intervention.

Dates updated each Fall/Spring term

  • When:  The Spring 2018 progress report campaign will run Monday, February 19th through Friday, March 30th.
  • How:  All instructors teaching undergraduate courses will receive an email invitation from SSC Campus on Monday, February 19th to submit progress reports for all students
    • Instructors can submit progress reports by following the link in the invitation email
    • You can also navigate to the UWM homepage and select SSC Campus on the Faculty/Staff tab. 
    • Submitted at-risk progress reports will be shared directly with students.  As all instructor comments will be shared, mindful construction is important
    • Instructors should submit progress reports for all students in their courses, particularly those at-risk of failing.  At-risk students are those with either/or
      • C- or lower
      • 3+ absences or as otherwise determined by the instructor.

A video tutorial can be found here.  If you have questions or would like further training on the SSC Campus, contact


  • Prior to submitting Progress Reports, instructors are encouraged to inform their students during class or via email about what “at-risk” means in their particular course. As the automated message students receive is merely an alert, additional information provided by the instructor should help to prompt action on the part of the student.
  • Submit Progress Reports during a time in the campaign when a student’s progress is measurable. The campaign is open for multiple weeks to accommodate an array of grading schedules.
  • Submitted comments are often the most beneficial piece of information for students and academic advisors.
  • All instructors assigned to a course in PAWS receive a unique link to submit Progress Reports. Instructors should communicate with each other to determine who will be submitting reports.
  • Lectures and discussions/labs may receive separate Progress Report request. You are encouraged to submit reports for whichever section make the most sense for your course.

Communication to the student

Students marked “at-risk” receive an email generated by SSC Campus designed to alert them to their current performance.  Students must then log into SSC Campus to view their full Progress Report. Below is the text from the email a student receives.

“Subject: You were evaluated as at risk

You have been marked at risk.

You have received this email because of a professor evaluation in one of the classes you are enrolled in this term.

Class: [Course Abbreviation- Course Number- Course Section- Course Title]

Evaluated by: [Instructor on Date and Time]

Special Instructions from University of Wisconsin Milwaukee:

Please login into your SSC Campus portal to review your progress report. Your success is important to us and we would encourage you to speak to your instructor during their office hours as outlined in your course syllabus. Additionally, your academic advisor is always available to assist you in navigating your academic challenges.

Your Advisors: [Names of student’s assigned academic advisor(s)]”

Training and Supporting Materials




  • Comprised of advisors from across campus
  • Meet monthly to share and exchange ideas and how best to utilize the SSC at UWM.
  • Both end-user and leadership team for the SSC
  • Act as training resource

SWAT Team meetings are held on the first Tuesday of each month


February 6: Agenda


December 5: Agenda

November 7: Agenda

October 3:   Agenda

August 1:    Agenda

May 2:         Agenda

April 4:         Agenda

March 7:      Agenda

February 7:  Agenda


December 6: Agenda

November 3: Agenda

October 4:    Agenda

August 2:      Agenda

July 12:         Agenda  |  Minutes

June 21:        Agenda  |  Minutes

May 24:         Agenda

May 3:           Agenda

April 26:         Agenda  |   Minutes

April 5:           Agenda

March 22:       Agenda  |   Minutes

February 23:  Agenda  |   Minutes

February 2:    Agenda  |   Minutes

January 26:   Agenda   |   Minutes

January 5:     Agenda   |   Minutes


November 3:   Minutes


Targeted advising campaigns enable advisors to maximize their impact by identifying specific student populations in need of supplemental attention. The SSC platform enables this process by making it easy to build lists of students that fit certain criteria. By deploying SSC risk analytics in combination with work list filters and student tracking features, advisors can create highly-specific campaigns and ensure that no students fall through the cracks.

Encouraging Advising Engagement
Engaging Stop-Out Students

Need Help?


Q: How do I get access to the SSC Campus Platform for myself or others in my office?
A: Contact your unit’s SWAT Team representative.

Q: How do I log in to the SSC Campus Platform?
A: Visit to log into the SSC Campus Platform. The SSC uses the 1Login system, so your ePantherID and password will be used.

Q: How often is the data in the SSC Campus Platform updated?
A: Data in the SSC is pulled from the UWM Data Warehouse nightly. Any changes made to a student’s record in PAWS will be reflected in the SSC the next day.

Q: What does a student have access to in the tool? Will they be able to see everything that I can?
A: No, the student view will be limited. In the initial phase of implementation (Fall 2016), students will only have access to schedule appointments. As more functions and roles are built into the platform, students will have access to progress reports from instructors (formerly early alerts). Advisors will also have the option to share some notes with students, just as you would send a email for example, with a recap of your meeting, to-do list items, goals and plans, recommendations, and so on.

Q: Are student notes subject to FERPA and Open Records laws?
A: Yes, student notes in SSC Campus are part of a student’s educational record and subject to FERPA and Open Records laws.  Educational records are all the records maintained by the University of Wisconsin-Milwaukee about individual students, with seven exceptions:

  • Personal notes of UWM faculty and staff
  • Employment records
  • Medical and counseling records used solely for treatment
  • Campus Security records
  • Financial records of a parent or spouse
  • Confidential letters and statements of recommendation placed in your records before January 1, 1975
  • Confidential letters and statements of recommendation for admission, employment or honorary recognition placed in your records after January 1, 1975, for which you have waived the right to inspect and review

Q: How are student milestones determined? How is a student’s overall risk determined? 
A: Student milestones are determined by each school and college. If you are interested in reviewing or reevaluating your students’ milestones, see your school/college SWAT Team representative.

A student’s risk score is a qualitative measure determined by the EAB Risk Model, which incorporates over 20 data points on a student’s record, including but not limited to: attempted/completed credits, cumulative/term GPA, high school factors (school size, GPA, ACT/SAT scores), and demographic information. Based on the EAB algorithm, a student will then be classified as low, moderate, or high risk. This information is only available to professional staff; a student does not have access to their own risk score.

Q: Who or what determines how much access to data I have in the tool?
A: The SSC identifies 7 different “roles” within the tool, which depend on your job responsibilities. If you are interested in how these roles are determined, see your unit’s SWAT Team representative.


Q: Are trainings available?
A: Yes, there are various scheduled trainings throughout the year, see the UWM SSC website for updates. There are also a variety of resources and guides on the site for users to review. The SSC Help Center is also a great resource for tips and tutorials – just click on the ? in the top right corner when you’re logged into the platform.

Q: Who can I contact if I have additional questions about the tool?
A: Your unit’s SWAT Team representative should be your first contact. If they are unable to satisfy your request, contact the SSC Leadership Team at


SSC SWAT Team Members

EAB Consultant
Christine Irish (

  • Consultant from EAB for the UWM instance of the SSC
  • Contact at the email noted for any question regarding the SSC including account management/set-up, webinars, and training.

Program Management
Gesele Durham

Technical Support and Data Transfer
Provided by Tom Lemke (UWM UITS)