With the increase in online courses and use of media in course curriculum, ARC provides services for instructors to ensure their media is accessible.

ARC does professionally caption or interpret media, when a student is approved for captioned media or interpreted media accommodations. However, we ask that instructors complete a few steps before submitting media accessibility requests.

NOTE: ARC asks that you submit any media accessibility requests at least one week in advance of showing the video, in order to provide full accessibility in a timely manner.

Captioned Media

Prior to Assigning Media in the Course

Check media for closed captions

Please check ALL media to be shown for captions. The icons below indicate that captions are provided.

NOTE: Auto captions are only 80% accurate and not fully accessible.

Captions symbols: CC in a square box and a dialogue box.
Search for captioned versions of the media

Look through your department resources and other online sites (listed under University Resources and Streaming Sites below) to see if a captioned version already exists. If you find a captioned version, be sure to turn on the captions prior to showing the media.

Who to call when media is captioned but the captions are not working?

For assistance with classroom equipment and activating captions, see Campus Technology, Faculty & Staff Resources or contact Campus Technology via phone (414-229-2382) or email.

When Media Is Not Already Captioned

Explore University Resources and Streaming Sites

The UWM Library Website hosts several streaming collections, where captioned versions may be available, including:

  • Kanopy: Documentaries and feature films for course use. See the Kanopy FAQ
  • Films on Demand: Over 25,000 high-quality digital programs and video clips, covering topics in the humanities, social sciences, sciences, business and economics, and health.
  • Swank Digital Campus: 1,000 selected feature films and documentaries produced by major Hollywood and independent studios.

Other Libraries offering Media on loan:

Sites like TED.com offer many captioned videos, and streaming services like NETFLIX support captioned versions of movies and shows. All videos on LinkedIn Learning are captioned.

Edit Captions in Pre-Recorded Lectures Through My Media

Instructors can add and edit captions in My Media/Kaltura by following the guidelines outlined in this article, How do I Order and Edit Automated Captions through My Media in Canvas?


Interpreted Media

Some Deaf students, who are native users of American Sign Language, may be approved to have media interpreted by a sign language interpreter. In this case, you must submit a request for ARC to interpret any media for your course through your instructor portal.

In using ARC’s Media Accessibility Request form, you do not need to indicate whether media should be interpreted versus captioned, and you may submit more than one media request in the same form.


Outside Vendor Media Captioning Services

If you would like to use outside media captioning services, see UW System’s approved list of vendors for Media Captioning Services.