Project Background:

In 2019 UWM IT began a major telephony project for UWM – uniting all communication tools under one platform (Microsoft 365) and migrating our telephone lines to Microsoft Teams for UWM faculty and staff. Throughout this journey, UWM IT successfully transferred 3,560 landline phone numbers to Microsoft Teams. The project is now complete.

Teams Information and Resources:

If you find yourself needing assistance with your Teams phone number, here’s where you can go for help:

• Teams UWM KnowledgeBase Articles
• Update your UWM phone number in the directory
• Answers to Frequently Asked Questions (FAQ dropdown under “Resources” on the Teams webpage)
• Teams Request Forms (Login required)
• UWM TechTraining
• UWM IT YouTube Channel
• LinkedIn Learning
• UWM Help Desk

Teams By the Numbers:

Throughout this project, UWM IT has completed many milestones. See below for some impressive project metrics!