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Email basics for Outlook in Office 365

This course will cover:

1. Creating and sending a new email

2. Reading & searching for mail

3. Organizing mail with folders

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Windows 10 basics

This course will cover:

1. Sign in, shut down, and restarting the computer

2. Searching for files

3. Creating, renaming, and deleting folders

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Leadership Development

This course will cover:

1. Leading with values

2. Influencing others

3. Recognizing strengths in those around you

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Working with Upset Customers

This course will cover:

1. Listening with empathy

2. Preserving the relationship

3. Passing along complaints