If a student disputes a university housing accommodation decision, the student must first indicate in writing their request for the University Housing (UH) Accommodation Committee to review their case again. The student should provide any additional supporting materials the student wishes the UH Accommodation Committee to consider in this request. This request for review must be submitted within three (3) working days of the UH Accommodation Committee’s initial decision. The UH Accommodation Committee should respond in writing to the student within 5 working days of receiving the request to review.
If after the review the student still disputes the university housing accommodation decision, the student can proceed with the following steps.
Step 1. First Level Appeal
The student may appeal in writing to an ARC Access Specialist identified by the ARC Director. The student must specifically indicate in writing that they are raising an appeal pursuant to this Appeal Procedure. The student should include a clear and concise statement of the issue(s) requiring review and provide a copy of any supporting materials the student wishes the ARC Access Specialist to consider. This should occur within three (3) working days of the review decision that prompted the appeal. The ARC Access Specialist then must provide a decision to the student in writing within three (3) working days of the receipt of the appeal.
Step 2. Second Level of Appeal
If the student is not satisfied with the result of Step 1, the student may appeal in writing to the ARC Director and UH Director or Associate Director of Dining and Retail Services. This appeal must be received by the Directors within three (3) working days of the date of the Step 1 decision. The student should include the following information in their appeal: (1) a clear and concise statement of the issues to be reviewed, (2) a summary of steps taken by the student to resolve the issue(s), (3) a detailed description of the relevant facts, (4) names of persons with relevant information, and (5) a copy of relevant documents or other evidence. The Directors will consult with appropriate parties and may meet with the student at the Directors’ discretion. The Directors will respond to the student in writing within three (3) working days.
Other Options
In addition to this Appeal Procedure, UWM has a policy that prohibits discrimination against students on the basis of disability called UWM’s Discriminatory Conduct Policy (S-47). The Discriminatory Conduct Policy provides a mechanism for students to file complaints with UWM’s Office of Equity and Diversity Services (“EDS”), which is charged with investigating such claims. Any student enrolled at UWM who believes that she or he has been discriminated against on the basis of disability (including, but not limited to, complaints involving accommodation decisions made by ARC) may file a complaint with EDS.