On November 15, 2021, UWM’s new digital identity experience will be in place. On that date, when you log into UWM services, you will be prompted to enter information to complete your transition to this new digital identity experience. Your digital identity at UWM is made up of three parts: your username, password, and multi-factor authentication (MFA). The combined use of these three items ensures the security of your account at UWM.  

As part of this implementation, there will be updates to password management, more consistency between IT systems, and a campus-wide transition to Microsoft for multi-factor authentication. 

Here are a few steps you can take to prepare for Microsoft MFA: 

1. Begin by installing the Microsoft Authenticator App on the Android or iOS device you wish to use. If you are viewing this article on a computer, you can securely install the Microsoft Authenticator App by using your Android or iOS device to scan the respective QR codes directly from Microsoft’s website. If you are viewing this article on your mobile device, you can click the link to securely install it for Android from the Google Play Store, or for iOS from the App Store.
2. The Microsoft Authenticator App is the recommended authentication method. After successfully installing and setting up the application, there is an authentication option that does not require data or WiFi. A “Code Entry” can be utilized for this purpose or if you ever have connectivity concerns. For more info on this please review our instructions.
3. Review our enrollment instructions. The “Enroll a Mobile Device” section on the MFA webpage will have all the resources you’ll need for the upcoming change.
4. Attend the demo for Microsoft MFA. At 10 am on Wednesday, November 10, 2021, University IT Services will host a live demonstration of the new digital identity experience through Teams. IT professionals will provide background information on this change, walk through Microsoft MFA, and be able to answer questions faculty and staff may have. Please use this link to join the event. Following the live event, a recording of the demo will be available using the same link. 

For more information on this change please visit our webpage: uwm.edu/digital-id.