Missing Package Form

Please wait at least 24 hours after receiving a notification from your carrier (Amazon, FedEx, UPS, USPS, etc.) before submitting this form.
We recognize that students are excited to receive their packages and often receive a notification from the carrier when a package has been delivered. University Housing Mailrooms must process and log all packages received. With nearly 4000 residents, we process hundreds of packages a day. Processing time may vary depending upon volume and staffing. Certain times of the year (Move-in, Black Friday/Cyber Monday, etc.) can see delayed processing time due to significant increases in volume.
University Housing Mailrooms send students a notification to their UWM email address once a received package has been processed and is ready for pick up. Students are asked to wait until they receive their notification from the University Housing Mailroom before attempting to pick up a package.
Name*
First Last
UWM Email*
Enter Email Confirm Email
Phone*
Mailbox Number*
UWM ID ##*
Delivery Date*
MM slash DD slash YYYY
Carrier*
- Amazon Logistics
- DHL
- FedEx
- UPS
- US Postal Service
Tracking ##*
Description of Item*
Have you contacted the company/carrier to file a missing package claim?*
- Yes
- No
Additional Notes
May include names of individuals who signed, or additional delivery details.
Please upload the following documents:*
(1) Order Confirmation or Invoice with shipping address AND (2) Proof of delivery with tracking number.
Drop files here or

Max. file size: 5 MB, Max. files: 2.