Service Requests

Please DO NOT use iServiceDesk to report building emergencies!
→ From 7 a.m. – 4:30 p.m. call (414) 229-4742 or (414) 229-4496 (Facility Services)
→ From 4:30 p.m. – 7 a.m. call (414) 229-4652 (Heat Plant)
→ 24 hours per day call (414) 229-9911 (Campus Police)

Non Emergency Building Requests


All general work requests (e.g. clogged toilet, broken lock, temperature issues) should be submitted on iServiceDesk, accessible through the button to the right.

Note: Users must be on UWM Wi-Fi to submit a request through iServiceDesk.

Questions can be directed to the Work Order Center:
(414) 229-4742
(414) 229-4496
servicerequest@uwm.edu
________________________________________________________________________________

Students

University Housing work requests (e.g. clogged toilet, broken lock) can be submitted through the University Housing website.

Permitted Requestor Form & Related Information

iServiceDesk Permitted Requestor Form PDF-3

UBR List

Submit Service Request

Requests for work should be submitted through iServiceDesk. The iServiceDesk site is designed to provide a user-friendly mechanism to report facility issues and interact with the Facility Services Department.

Login Information

Key Requests, Key Queue Requests, Project Requests, and Request/Work Order Searches can be completed by authenticating with your iServiceDesk login.

  • Service Requests, Changeable Work Order Requests, and Search by Number do NOT REQUIRE a log in
  • Please note that your ePantherID and password are NOT the login credentials for iServiceDesk. If you have an iServiceDesk login and have forgotten your password, please contact Ethan Pape or Karen Nelson.
  • In order to have an iServiceDesk login set up, your UBR must approve your access. Please have your UBR fill out the UBR Permitted Requestors form and email it to:

Ethan Pape
University Services and Research 136C
414-229-3259
etpape@uwm.edu

 

Karen Nelson
University Services and Research 130
414-229-4742
nelso566@uwm.edu

 

Instructions

Instructions for WebTMA Requestors Using MyPage PDF-3

iServiceDesk: Changing Your Password PDF-3

iServiceDesk for the Advanced Computer User PDF-3

iService Desk for the Novice Computer User PDF-3

iServiceDesk Login Instructions PDF-3

iServiceDesk: Request Key Queue PDF-3

Viewing Work Order Charges in iServiceDesk PDF-3