Service Requests

Submit Service Request

Requests for work should be submitted through iServiceDesk. The iServiceDesk site is designed to provide a user-friendly mechanism to report facility issues and interact with the Facility Services Department. Users must be on UWM Wi-Fi to submit a request.

iServiceDesk Button

Students: Click on the iServiceDesk button above. Then, click on the “Submit Service Request” link on the next page. Feel free to use “026000 Facility Services” where it asks for a Department on the form. 

Emergency Service Request

For emergency service requests, do not submit an iServiceDesk request. Call the appropriate emergency contact immediately.

Emergency Button (2)

Permitted Requestor Form & Related Information

iServiceDesk Permitted Requestor Form PDF-3

UBR List

Submit Service Request

Requests for work should be submitted through iServiceDesk. The iServiceDesk site is designed to provide a user-friendly mechanism to report facility issues and interact with the Facility Services Department.

iServiceDesk Button

Login Information

Key Requests, Key Queue Requests, Project Requests, and Request/Work Order Searches can be completed by authenticating with your iServiceDesk login.

  • Service Requests, Changeable Work Order Requests, and Search by Number do NOT REQUIRE a log in
  • Please note that your ePantherID and password are NOT the login credentials for iServiceDesk. If you have an iServiceDesk login and have forgotten your password, Kimberly Jackson can reset it
  • In order to have an iServiceDesk login set up, your UBR must approve your access. Please have your UBR fill out the UBR Permitted Requestors form and email it to Kimberly Jackson

Kimberly Jackson
University Services and Research 136C
414-229-3259
jacks327@uwm.edu

 

 

Instructions

Instructions for WebTMA Requestors Using MyPage PDF-3

iServiceDesk: Changing Your Password PDF-3

iServiceDesk for the Advanced Computer User PDF-3

iService Desk for the Novice Computer User PDF-3

iServiceDesk Login Instructions PDF-3

iServiceDesk: Request Key Queue PDF-3

Viewing Work Order Charges in iServiceDesk PDF-3