OP Refund and Cancellation Policies – University Recreation

General

Programs may be cancelled by Outdoor Pursuits due to reasons such as low enrollment, inclement weather, staffing complications, no-shows, logistics issues, etc.
If Outdoor Pursuits cancels a program, students will be offered a full refund or credit toward another trip or program. The student chooses the method for the refund, with no fees attached.
If a student does not show up for a program they are registered for, no refund will be provided. Occasional exceptions are made through discussions with the Outdoor Pursuits Program Director.
If a student has a family or medical emergency, Outdoor Pursuits will review their case and assess whether or not a refund or credit is an option. Notice must be provided in advance of trip, if possible. Outdoor Pursuits reserves the right to request a doctor’s note or evidence of event.

Trips/Clinics Cancellation and Refund Policy

Trips and clinics are classified as any programs that are less than or equal to four days. This includes but is not limited to clinics as short as a single hour, or trips that last up to three nights, and everything in-between.

In order to be eligible for a refund, the student must notify Outdoor Pursuits of cancellation greater than or equal to 48 hours from the start date/ time.
If Outdoor Pursuits is notified less than 48 hours before start date/ time, no refund will be issued. During this time-frame, program transfers and refunds happen only occasionally through discussions with the Outdoor Pursuits Program Director.

Extended Trip & WFR Course Cancellation and Refund Policy

Extended trips are classified as any program that is greater than or equal to five days. This includes but is not limited to spring break trips, winter break trips, and some summer trips that we offer.

Unless otherwise noted, extended trips require a non-refundable $150 deposit to secure a spot. Refunds are only possible if Outdoor Pursuits is able to fill the vacancies prior to all pre-trip meetings.
If a student registers by paying full price for a trip, instead of the deposit followed by the settlement, then $150 of the full price acts as a deposit and is non-refundable.
In order to be eligible for a refund of trip fees that surpass the security deposit, the student must notify Outdoor Pursuits of cancellation greater than or equal to 14 days from the trip start date/ time. UREC will retain the $150 deposit.
If Outdoor Pursuits is notified less than 14 days before trip departure, no refund will be issued.

Refund Request

To be used to request refunds for University Recreation programs and services.

Date*
MM slash DD slash YYYY
Name*
First Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Email*
What is the program, membership, service, that you are requesting a refund for?*
Reason for Refund*
The amount of refund will be determined by the University Recreation Business Office. A $100.00 service fee may be assessed for processing refunds. If payment was made by credit card, a refund may be issued to the individual’s credit card. Refund checks will be mailed to individual’s at the above address. Please allow up to 4 weeks for receipt of refund check, if approved.