Faculty/Staff may purchase the Commuter Value Pass (CVP), which is an unlimited-ride bus pass valid on all Milwaukee County Transit System (MCTS) routes. Faculty/staff members with a CVP can ride MCTS buses using the UMO Mobile app or a card.
Frequently Asked Questions
- Go to Transportation Services portal (Transportation Services portal).
- Click on “Affiliated Login” which is in the center of the page
- Click on “Get Permits & Bus Passes” which will be located in the permits section
- Click on “Purchase CVP” in the Bus Passes section
- Click on “Next >>”
- Fill the required fields
- Click on the desired permit (should say “CVP” in the title) under the Bus Passes section
- Click on box to agree with”Transportation Rules & Regulations”
- Click on “Next >>”
- Select your payment method (payroll deduction is the second option)
- Enter the email as needed
- Click on “Complete Transaction”
- Click on the box to agree
- Click on “Pay Now”
CVPs are deducted from employee paychecks. Transportation subsidies the CVP, so it costs $33 a month (instead of the full $72).
CVP participants can use either the UMO Mobile app or a physical bus card.
There is a fee of $10 for a lost card, please contact the Transportation Services office if you need a replacement. Replacements must be picked up in person from Transportation Services offices.
On receiving the new card from UWM, you must call Milwaukee County Transit System Customer Service at 414-937-3218. You will need to provide the lost card number or your Touchpass username as well as the new card number. The MCTS customer service rep will deactivate the card and activate the new one. You do NOT need a new benefit code. Your existing benefit code will remain active as usual, on the new card.
Misplace your CVP card? Switch to the UMO app for free! Call Milwaukee County Transit System Customer Service at 414-937-3218. Simply provide the username for your TouchPass account and the new username for the UMO Mobility app
There is a fee of $10 for a lost card, please contact the Transportation Services office if you need a replacement. Replacements must be picked up in person from Transportation Services offices.
On receiving the new card from UWM, you must call Milwaukee County Transit System Customer Service at 414-937-3218. You will need to provide the lost card number or your Touchpass username as well as the new card number. The MCTS customer service rep will deactivate the card and activate the new one. You do NOT need a new benefit code. Your existing benefit code will remain active as usual, on the new card.
If you are looking to return your CVP, please fill out the Payroll Deduction Cancellation Form. It is recommended that notification is provided to Transportation Services in advance of the approaching pay period.
CVP Options
Faculty/staff can choose between the UMO Mobility smartphone app or a physical card. Each year, MCTS will assign a new benefit code to keep your pass active.
Set up Account & Activate CVP
To set up your CVP, follow these steps:
- Download the UMO Mobility app for your iOS or Android device.
- In the UMO app, select WisGo, MCTS – Milwaukee County Transit System or Milwaukee – Waukesha, WI as the transit agency. The exact name may vary based on the device.
- Click the Menu icon (three horizontal lines) in the top left of the screen to access settings.
- At the first option on the menu, you may see one of two options: (1) My Account or (2) Sign in or Join. If (1) is true, proceed to step 6.
- If you do not have an account, click the Create a new account option and follow the instructions on the app. This account must be tied to a UWM.EDU email address for you to use your benefit code. You may run into issues if you use a personal email (such as Outlook or Gmail).
- Email Transportation Services your name, email address and phone number. Transportation Services will work with MCTS
How to Use
Once Transportation Services has confirmed that MCTS has assigned your benefit code:
- Open UMO App on your phone.
- Click the menu icon (hamburger) in the top left of the screen to access settings.
- Click View Wallet.
- A QR code should be shown and you scan that against the farebox to ride.
Note: You do not need active cellular data to ride the bus, but you will need it for MCTS to have the app automatically download the QR code after it is assigned.
Activate Card
Follow these steps to activate your CVP card:
- Go to the Transportation Services office at Union WG 25 (2200 E Kenwood Blvd, Milwaukee, WI) to request a card.
- Go to touchpass.com.
- Click the Create Account button.
- Click Register a Card.
- Enter the Card Number as shown on the back of the card, and click Next.
- Complete the Create Your Account steps. Fill in a Username, Password, your UWM.edu Email Address and (optional field) a Mobile Phone Number. Click to check and accept the Terms & Conditions, then Save.
- Email Transportation Services your name, email, and WisGo card number, asking them to activate it.
How to Use the Card
Scan the card against the farebox.







