Did you know you can find answers to many of your technology related questions without contacting the Help Desk? UWM offers a robust Knowledge Base, with answers to many of your technology related questions. You may also hear the Knowledge Base referred to as the KB.

The UWM Knowledge Base is an invaluable self-service resource that provides you with a centralized hub of information to find answers to your technology questions. It serves as a comprehensive repository of articles, tutorials, and FAQs specifically designed to address common issues and provide step-by-step guidance. Here’s how a Knowledge Base can help you:

Easy Accessibility – The UWM Knowledge Base website ensures that you can quickly access the information you need. Additionally, the 24/7 availability of the Knowledge Base empowers you to resolve your issues at any time, eliminating the need to wait for customer support or consult external sources.

Comprehensive Coverage – Whether you have inquiries about basic troubleshooting, software updates, product features, or advanced usage techniques, you can rely on the Knowledge Base to provide information. By addressing a comprehensive range of topics, the Knowledge Base offers you a one-stop solution for your technology-related questions.

Self-Paced Learning – One of the major advantages of the Knowledge Base is the ability to learn at your own pace. Instead of relying on external assistance or attending training sessions, you can explore the articles and tutorials at your convenience. This self-paced learning approach allows you to become proficient in using the technology on your own terms.

Customer Empowerment – The self-service nature of a Knowledge Base empowers you to take control of your technology-related issues.

So, what are you waiting for? Check out the UWM Knowledge Base today!