IT Transition Team

Roles and Responsibilities

  • Facilitate CTS phase two implementation activities as member(s) of the Implementation Core Team​
  • Align ongoing CTS transition with Implementation Core Team activities

Team Work and Progress Updates

  • Revised/updated Cherwell escalation documents​
  • Created first pass of new Metrics Report for IT Transition Teams
  • Created a new automated Cherwell process for onboarding/offboarding tech students​
  • Completed CTS Catalog of Services Document

Team Members

Sylvia BandaFAA Finance & Operations
Tim DanielsonHuman Resources
Gina HalenkaHuman Resources
Kathy HeathFAA Finance & Operations
Jarad ParkerShared Services