Roles and Responsibilities
- Facilitate CTS phase two implementation activities as member(s) of the Implementation Core Team
- Align ongoing CTS transition with Implementation Core Team activities
Team Work and Progress Updates
- Revised/updated Cherwell escalation documents
- Created first pass of new Metrics Report for IT Transition Teams
- Created a new automated Cherwell process for onboarding/offboarding tech students
- Completed CTS Catalog of Services Document
Team Members
| Name | Department |
| Sylvia Banda | FAA Finance & Operations |
| Tim Danielson | Human Resources |
| Gina Halenka | Human Resources |
| Kathy Heath | FAA Finance & Operations |
| Jarad Parker | Shared Services |