After Hours Support
Enrollment Management/Student Affairs Technology staff are available to provide support for specific services during nights and weekends. To learn more about the after hours support we offer and how to reach us, click on the “Learn more” link below.
Technology Support Requests
The following requests are supported by staff within Enrollment Management/Student Affairs Technology or by Campus Technology Support (CTS) via the UWM Help Desk.
EM/SA Divisional Support
Request access for new users, change access for current users, or remove access for former users. to computers, file shares, or web applications.
Campus Technology Support
Request help/support for campus software like Microsoft 365, Microsoft Office (includes Word, Excel, PowerPoint, etc.), Adobe Acrobat, Microsoft Teams, Zoom, and other software applications supported by the UWM Help Desk.
Campus Technology Support
Request help/support for your desktop computer, laptop, networked printer, tablet, or other device purchased and supported by the UWM Help Desk.
EM/SA Divisional Support
Inquire about development, upkeep, and assistance for tailored applications and workflows to enhance efficiency and replace paper-based systems and processes.
EM/SA Divisional Support
Request data gathered from various campus data sources used to inform decisions, solutions, and processes.
EM/SA Divisional Support
Request help/support for cash registers and accessories, laundry controllers, SHAW lab equipment/Medicat DUO token/Omni Duress Badge, GET mobile printer, and network connectivity in the Student Union and Housing.
EM/SA Divisional Support
Request help/support for software applications directly supported by staff in Enrollment Management/Student Affairs Technology.
Campus Technology Support
Purchase a computer, tablet, peripheral, software, or ask for a purchasing consultation.
EM/SA Divisional Support
Seek assistance with the creation of a new website or to support/maintain a current website.
Other Support Options
UWM Tech Repair is available to staff needing work done on their personal computer.
Simply type a word into the search box and hit enter. All documents containing that key word will appear. Information on technology at UWM is collected, organized, and shared with campus.
Information and links to LinkedIn Learning for self-paced training in 100s of different topics, UWM Youtube Channel, and UWM TechTraining.
Information on setting up and connecting to UWM WiFi from various devices, connecting as a UWM Visitor, and other information.