Office of Research Information Technology and Analysis

The Office of Information Technology and Analysis provides IT support to the Office of Research and the following services to the UWM campus and the public.

  • Supports UWM‘s research enterprise through provision of reports on external funding, as well as intramural information such as the Research Growth Initiative® and FRACAS awards.
  • Develops and maintains the Office of Research website, the main source for research information for the UWM campus.

Services

Reserve Equipment

Please do NOT copy and paste text onto this page or your request may not go through.

What equipment will you need?

Laptop
Projector
Webcam: For use with Skype, Google Hangout,
WebEx, GoToMeeting, etc.
Speaker Phone
Digital Voice Recorder
 

Additional Instruction

When and where will you need it?

Contact Information

Request Toner

Please do NOT copy and paste text onto this page or your request may not go through.

Contact Information

Desktop Support

Please do NOT copy and paste text onto this page or your request may not go through.

Please describe the problem you are having, being as specific as possible. Include the exact text of any error messages you receive. If applicable, please include:

  • Steps you were going through when the problem occurred
  • URL of Web page that you were using
  • How often you experience this problem
  • When this problem started occurring
  • Any recent changes made to your computer
  • Software in which you are experiencing the issue

Contact Information

Website Change

Please do NOT copy and paste text onto this page or your request may not go through.

What is the URL of the web page that needs to be changed?

 
What is the incorrect information that needs to be changed?

What is the correct information to change to, or new information to add?

You can upload an image of the web page and requested changes if needed.

Contact Information

Time off request

Software Policy

Prohibited Software
Any software that is not directly related to you performing your job at UWM is to be considered prohibited. The installation of software other than the software that the Systems department approves can cause your computer to not function correctly. Any unauthorized software that a systems staff member finds installed on your computer may be uninstalled with out any notice. Good examples of prohibited software are Webshots and other 3rd party screensavers, Gator, and any third party games.

Supported Software
Software that is supported by the Systems staff is limited to the software that is installed by the Systems department prior to you receiving your computer and any software that has been cleared with the Systems department prior to its installation. Any software that is installed without the approval of a member of the Systems staff will not be supported. If you have software that is job related that needs to be installed on your computer just request assistance from the Systems helpdesk. Someone from the Systems staff will then assist you with installing the software on your computer.

Purchasing Software
If there is work related software that you wish to acquire, please consult with the Systems department. The Systems department will check to ensure that the software will be compatible with your computer and existing systems. For those within the Graduate School, the Systems department will then arrange to purchase the software and coordinate it’s installation with the user. For the other departments on the Graduate School network, after confirming compatibility with Systems arrange to have the software installed upon its arrival.

Software Licensing
Installing software on your work computer that you’ve purchased for use on your home PC not only creates potential support problems for the Systems department, it might also create licensing problems, and could very well be illegal to do so.

General Contact Information

Office: Mitchell 243
E-mail: gsor‐ita@uwm.edu
Phone: (414) 229-5449
Fax: (414) 229-2328

Information Technology & Analysis Directory

J. Shane Dunlap
IT Director
414-229-3160
jsdunlap@uwm.edu

Riley Hale
Technical Resources Manager
414-229-2422
rjhale@uwm.edu

Steven Hunt
IT Support Technician
414-229-5449
hunts@uwm.edu

Joe Steinbring
Web Applications Developer
414-229-7268
josephs7@uwm.edu

Peter Hansen
Editor/Webmaster
414-229-5890
peterh@uwm.edu