Nicole Oswald coordinates and manages the tutoring and Supplemental Instruction (SI) programs in the Student Success Center. Nicole also directly supervises the math, business, and science tutoring/SI in the library east wing and Bolton 180. She also chairs the Tutoring and SI Advisory Board. Nicole's passions include developing, implementing, and assessing student support success and the outcomes of tutoring and SI. She holds a B.S. and an M.S. in social welfare from University of Wisconsin- Milwaukee, specializing in geriatric social work. Nicole was also previously a tutor and SI leader. She is a member of the National College Learning Center Association (NCLCA) and SI supervisor trainer certified.