Box Office

Location
Helene Zelazo Center for the Performing Arts, 2419 E. Kenwood Blvd

Hours
Spring Semester (Jan 22–May 5): M–F, 11AM–5PM
Summer (May 9–Sep 1): T–F, 12–4PM
Fall Semester (Sep 5–Dec 17): M–F, 11AM–5PM
UWinterM (Jan 2–19): T–F, 11AM–4PM

Performance venues open 1 hour prior to curtain
Online sales close 3 hours prior to performance/event start time

Closed: Jan 16, Mar 18–25, May 29, Jul 4, Sep 4, Nov 22–26, Dec 21–Jan 1

Contact
(414) 229-4308 or psoatix@uwm.edu

Tickets & Registration

Discount Pricing & Ticketing

Peck School of the Arts Majors, Under 18, UWM Faculty & Staff, and UWM Student ticket pricing are available in-person during our box office hours or prior to performances. Please have your Driver’s License, Passport, Faculty/Staff ID or Student ID ready to confirm discount.

*A $4.00 convenience fee applies per transaction for all online and over the phone purchases. Tickets are non-refundable once purchased. Charges and fees are non-refundable once processed.

Parking

UWM has many parking options available from metered street parking, University parking structures, to University parking lots. Additional information can be found at uwm.edu/parking/. Patrons are responsible for following all posted parking regulations.

Seating Accommodations

The UWM Peck School of the Arts is dedicated to providing patrons with special needs accessible seating at all our venues. Please email psoatix@uwm.edu or call the box office to assist with any accessibility needs, questions, requests or concerns.

Ushering

If you’d like to attend performances for free, consider ushering.

Please note, if an event is sold-out, seats may not be available for all ushers. Should that occur, standing room accommodations will be made for ushers that wish to watch the performance. In the rare event that help is needed during a performance, you may be asked to provide assistance.

Registration
UWM Students, Faculty, & Staff register online
Community Members register by emailing ushers@uwm.edu

Preparation and Arrival
  • Arrive at the Performance Venue location no later than one hour in advance of performance time
  • Wear black and white dress/business casual attire
  • If you are unavoidably detained or need to cancel on short notice, please call the House Management Office, (414) 229-2445 and leave a message for the House Manager (HM)
  • When you arrive, the HM will introduce themselves
  • As an usher, you represent the Peck School of the Arts and should be as courteous and helpful to the patrons as possible
  • Ushers play an important role in the safety of the patrons in cases of an emergency
Venue Familiarity
  • The HM will introduce you to the Venue location and seating arrangements
  • You will be shown where the restrooms are located, where patrons will enter the Venue, where patrons will have their tickets taken, coat room facilities, where the Box Office is located and how long they will remain open, etc.
  • The HM will go over the fire, tornado, and health emergency evacuation procedures
  • After training, the HM will give you a few minutes to become familiar with the Venue and seating, and will answer any questions you may have about your responsibilities
Pre-Show Duties
  • If seating is not reserved, hand patrons a program upon House entry
  • If seating is reserved, the HM will review the ticketing and seating procedures regarding rows and seat numbers – hand patrons a program once you have seated them
  • Smoking, food, beverages, cameras, video recording devices, and cell phones are not permitted in the Venue, and individuals using these items should be notified politely about this restriction
  • Refer questions you are unable to answer to the HM
Post-Show Duties - (required)
  • Wish patrons a good evening and offer any assistance with their coats, etc
  • Once the House is cleared (of patrons), return to your Venue assigned sections to pick up any trash or refuse
  • Collect any unused programs and return them to the HM Office
  • Sign the Ushering Attendance sheet prior to leaving for the night
  • Provide any comments, suggestions or questions to ushers@uwm.edu