PAWS Help Request

Please use the form below to let us know of any issues with PAWS. You can also find helpful PAWS information at the links below.

"*" indicates required fields

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Date

Your Information

ePanther ID*

Name*

First Last

Email*

Phone*

My Role*

Select the role you are requesting help for.

Advisor

Faculty

Staff

Student

Security Request*

Is this a security related request?

Yes

Security Request

Instance*

Comments

Problem Information

Select the instance where problem is occurring.*

Select the issue the problem is regarding.*

Problem Description*

Please provide as much detail as possible, including what you were doing in PAWS that led to the issue. Please include the page name and navigation, if it is a batch process and if so what is the Process Number, and any other details that could help solve the issue.

Error Messages

If any error messages are displaying, please type or copy the message text. Screenshots of the error message can be uploaded in the Attachment section at the end of the form.

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Machine Information

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Browser

Which web browser and version (http_user_agent) is being used

Additional Information

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Comments

Additional comments, including other contact information.

Attachments

Upload any relevant attachments here. PLEASE NOTE: FERPA protected data should NOT be uploaded here. If you need to provide any student details outside of directory information, please provide it once someone has contacted you regarding this issue.

Drop files here or

Max. file size: 5 MB.