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Email Basics for Outlook in Office 365
This course will cover:
- Creating and sending a new email
- Reading & searching for mail
- Organizing mail with folders
Windows 10 Basics
This course will cover:
- Sign in, shut down, and restarting the computer
- Searching for files
- Creating, renaming, and deleting folders
Leadership Development
This course will cover:
- Leading with values
- Influencing others
- Recognizing strengths in those around you
Working with Upset Customers
This course will cover:
- Listening with empathy
- Preserving the relationship
- Passing along complaints