FAQs

FAQs for Instructors

Why can't I add students to my Canvas course site?

Students cannot be added manually to official Canvas courses but must be added through the automatic integration with PAWS. Therefore, students need to make sure they are enrolled in the course in PAWS to be able to gain access to the Canvas course site.

What browsers does Canvas support?

Canvas provides a list of supported browsers.

How do I find help for Canvas as an instructor?

For Canvas help, instructors can visit the Instructors navigation link on the Canvas login page. The Center for Excellence in Teaching and Learning (CETL) provides support for all UWM instructors. In addition, CETL has partnered with many UWM school and college support offices to assist instructors with Canvas.

What are “Blank” or “Master” course sites?

You may see courses in your Canvas Dashboard titled “Blank – Your Name – #”. These are simply empty courses without enrolled students that you can use to explore the Canvas environment. Master courses are also empty courses without enrolled students that you can use to develop courses in Canvas to later transfer to official course sites. You can request additional Blank or Master course sites by submitting a course site request form.

What external tools are available in Canvas?

Some external tools are already available for integration in Canvas. Here is the current list:

  • Blackboard Collaborate Ultra
  • Cengage MindLinks
  • Films-on-Demand
  • Kaltura (MyMedia)
  • McGraw-Hill Campus
  • Norton InQuizitive
  • TurningPoint Clickers

In your Canvas course, click on “Instructor Tools” in the main navigation bar to learn more and to request external tools.

FAQs for Students

How do I find help for Canvas as a student?

For Canvas help, students can visit the Students navigation link on the Canvas login page. Canvas provides primary support for all UWM students.

How do I receive training on Canvas as a student?

Canvas training for students is available on the Students navigation link on the Canvas login page. Three training options are available to students:

  • Video Overviews
  • Canvas Guides
  • Self-Paced Training
What browsers does Canvas support?

Canvas provides a list of supported browsers.