FAQs

Frequently Asked Questions for Instructors

Why can't I change the items in my course navigation menu?

As part of the transition to Canvas, the UW System has locked down course navigation to provide a consistent experience for students. Therefore, if your course navigation reverts to the default after you have tried to customize it, this is not in error. You are unable to add items like Quizzes, Discussions, Files, and People to your course navigation.

The good news is that most anything you want students to be able to see can be added into Modules on the Home page.

Why can't I add students to my Canvas course site?

Students cannot be added manually to official Canvas courses but must be added through the automatic integration with PAWS. Therefore, students need to make sure they are enrolled in the course in PAWS to be able to gain access to the Canvas course site.

How do I move my course content from D2L to Canvas?

You can move your course content by following these three steps:

  1. Export your content from D2L
  2. Import the content into Canvas
  3. Make changes to your Canvas course site

It is recommended that you receive training on Canvas before moving your content to Canvas. Also, UWM’s Center for Excellence in Teaching and Learning can provide help with moving content into Canvas!

What browsers does Canvas support?

Canvas provides a list of supported browsers.

How do I find help for Canvas as an instructor?

For Canvas help, instructors can visit the Instructors navigation link on the Canvas login page. The Center for Excellence in Teaching and Learning (CETL) provides support for all UWM instructors. In addition, CETL has partnered with many UWM school and college support offices to assist instructors with course migration, course redesign, learning technology integrations, and other needs related to the Canvas transition.

How do I receive training on Canvas as an instructor?

Canvas training for instructors is available on the Instructors navigation link on the Canvas login page. Four training options are available to instructors:

  • Face-to-Face CETL Workshops
  • Online Canvas Workshops
  • Online Self-Paced CETL Training
  • Canvas Guides
Who are the Canvas Pioneers?

Canvas Pioneers are instructors who have volunteered to use Canvas for one or more of their courses in Fall 2018. Canvas will be available to all instructors starting in Spring 2019 onward.

I’ve spent years learning how to use D2L. Will those skills help me use Canvas?

Absolutely! While Canvas and D2L may look and feel different, your ability to use D2L in pedagogically-effective ways will transfer to Canvas. Plus, the Center for Excellence in Teaching and Learning is committed to providing training to instructors on the use of Canvas.

What are “Blank” or “Master” course sites?

You may see courses in your Canvas Dashboard titled “Blank – Your Name – #”. These are simply empty courses without enrolled students that you can use to explore the Canvas environment. Master courses are also empty courses without enrolled students that you can use to develop courses in Canvas to later transfer to official course sites. You can request additional Blank or Master course sites by submitting a course site request form.

Will students need to log into two different systems during the transition?

Yes. Students will have some courses in D2L and some courses in Canvas. Resources are available to support students through this transition.

What external tools are available in Canvas?

Some external tools are already available for integration in Canvas. Here is the current list:

  • Blackboard Collaborate Ultra
  • Cengage MindLinks
  • Films-on-Demand
  • Kaltura (MyMedia)
  • McGraw-Hill Campus
  • Norton InQuizitive
  • TurningPoint Clickers

In your Canvas course, click on “Instructor Tools” in the main navigation bar to learn more and to request external tools.

Is there an ePortfolio tool in Canvas?

Yes! Canvas ePortfolio is similar to D2L in purpose and basic functionality, but the Canvas tool is simpler and less robust. The process of building (or sharing) an ePortfolio in Canvas is more straightforward and user-friendly, but there are some limitations to the tool. For more information about Canvas ePortfolio, please contact Sarah MacDonald in CETL.

I teach at another UW System institution. Are they using Canvas as well?

Although the exact timelines may differ, all UW colleges and universities are moving to Canvas. The UW System contract with D2L ends in June 2020.

 

Frequently Asked Questions for Students

How do I know if my course is in Canvas?

For Fall 2018, you can check the Canvas instructor list to see if your instructor is using Canvas.

Will I have to go to both D2L and Canvas to see my courses?

By Spring 2020, Canvas will completely replace D2L as UWM’s learning management system (LMS). Until then, some of your courses may be in Canvas, and some may be in D2L. To find out which learning management system (LMS) your instructor is using:

  1. Check the Fall 2018 Canvas instructor list
  2. Check Canvas; if your course does not appear in Canvas, then:
  3. Check D2L; if your course does not appear in D2L, then:
  4. Contact your instructor
How do I find help for Canvas as a student?

For Canvas help, students can visit the Students navigation link on the Canvas login page. Canvas provides primary support for all UWM students.

How do I receive training on Canvas as a student?

Canvas training for students is available on the Students navigation link on the Canvas login page. Three training options are available to students:

  • Video Overviews
  • Canvas Guides
  • Self-Paced Training
What browsers does Canvas support?

Canvas provides a list of supported browsers.