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Please complete the following form to receive help with Canvas.

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Name*

UWM Email*

UWM Affiliation*

School, College, Division*

Please note that your support request will be sent to Canvas Tier 1 for response.

Type of Support Request*

To help CETL provide the best possible support, choose the kind of support needed.

Stop! Before continuing, you may find these resources useful!

Did You Know

If a student is waiting for enrollment, you can add them as an Observer so they have access to course modules and files.
For-credit students can’t be added to a course as a student without permission from the Registrar’s Office or Graduate School.
Instructors can enroll faculty, staff and UW System people into their course by email address using the People tool. If they don’t teach, take for-credit classes, or are from UW-Madison, they will need to login to Canvas first.
Guests lecturers will need a sponsored account and will need to login to Canvas before you can add them to a course.
Auditors will be added to your course as students automatically once their registration is processed by the Registrar’s Office.

Canvas courses can't be removed. However, courses in Canvas can be hidden from view. Refer to the following KB article for the recommended strategy to hide unwanted courses.

Canvas - How do I customize my Courses list as an instructor?

Subject*

Tell us the subject of your support request. This will appear as the name of the support ticket.

Your inquiry or request*

Be as descriptive as possible. Doing so will help expedite our response to your inquiry.

Attachments

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Accepted file types: pdf, doc, docx, rtf, xls, xlsx, txt, png, jpg, gif, Max. file size: 2 MB, Max. files: 3.

If you are encountering an error, or your inquiry relies on supporting files, include them here. Do not submit grade information or course assignments using this form.

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Course Requests

Request a New Blueprint Course

This form is intended for course leads, departments, and other business units to request for a Blueprint course. Course materials can be synchronized from Blueprint courses to course shells.

Request a New Blueprint Courses

Request A New Non-Credit Canvas Course

This form enables instructors and administrative staff to request a new Canvas course. This form cannot be used to request a for-credit course. For assistance with for-credit courses, contact your department or program’s Schedule-of-Classes Builder.

Request a New Non-Credit Canvas Course

Additional course request form are available by clicking “UWM Canvas Tools” in one of your Canvas courses.

User Requests

No forms are currently available. To submit a user request, click “UWM Canvas Tools” in one of your Canvas courses.

Other Forms

Request a University Announcement

University administrators can use this form to request for an announcement to be placed on the Canvas Dashboard. Once the request is submitted, it will be reviewed by a Canvas Administrator, and a member of Academic Affairs leadership to ensure it meets the following guidelines:

The announcement must promote information that contributes to student success.
The announcement must be of a university-wide nature.
Canvas is not the only method used to reach the target audience.
The initiative or project prompting the announcement must be managed by staff at UWM or UW Administration.

Request an Announcement

Start the Intake of a New External Tool

Use this form to introduce a new paid or free External Tool (a.k.a. LTI Integration) in Canvas. You will be taken to the UWM IT Procurement form with some fields pre-selected to make it easier for you to submit the request.

If UWM has not used the tool before, it will be reviewed by UWM Purchasing, the UWM Office of Information Security, the UWM Center for Excellence in Teaching and Learning, and the UW DLE Service Management Team. Otherwise, someone in UWM IT or CETL will let you know next steps.

Request a New External Tool Intake