RESOLVED: Emergency Network Maintenance

Resolved by University IT Services on November 14, 2018 at 5:20 pm

The firewall maintenance work is complete as of 5:12PM. Access to services and network resources should be back to normal.

Originally communicated by the Center for Excellence in Teaching and Learning on November 14, 2018 at 2:29 pm

University IT Services has notified the campus of emergency network maintenance to be performed from 5:00 to 5:30 pm today (November 14). During that time, websites will be unavailable. Students, instructors and staff logged into Canvas and D2L will be able to continue their work in D2L and Canvas. However, people at the main Kenwood campus will lose access to D2L and Canvas for the duration of the maintenance window.

For further information, contact the UWM Help Desk by emailing or by calling 414-229-4040.

Originally communicated by University IT Services on November 14, 2018 at 2:03 pm

We are currently experiencing connectivity issues due to a hardware failure of the firewall. This is causing intermittent services outages. Network Engineers are currently working to alleviate this issue and prevent as many outages as possible.

We have planned a 30-minute maintenance for 5:00 pm today. There will be a major outage to services on the UWM network and an interruption to internet access for the majority of hosts on campus.

Again, this maintenance is scheduled to take place from 5-5:30 pm today. We appreciate your patience in this process. If you have any additional questions or concerns please call the UWM Help Desk at 414-229-4040.