Your online tutoring session will be as interactive and collaborative as a face to face session. Similarly, what and how much we accomplish within the available time will depend on several factors such as your concerns and your paper’s length. Working online is different than meeting in person because acclimating to the technology. If you choose to text, be aware that reading, typing and waiting for replies take up session time.

Things to know about online tutoring sessions:

• Wherever you are in your project, you are welcome to work online, from brainstorming to final revisions, and yes, even if you have no draft at all.
• When you make an appointment, we ask a few questions about your project e.g., due date and paper’s focus. Your answers will help both of us prepare for the session.
• We recommend saving your document and your assignment instructions (if possible) to your UWM OneDrive so you can share a link to your file during your session.
• Log into the Online Scheduler approximately 5-10 minutes before the start of your appointment. To meet your tutor online, click on your appointment in the Scheduler and click Start or Join Online Conversation.
• No need to email your paper ahead of time–you can upload or share your paper at your session’s start. We always work collaboratively, so we will read along with you in real time. You can tell us about your assignment, your concerns, and your goals. Whether in person or online, your voice and your choices are always part of our conversation.
• Sometimes working online with certain issues (e.g., MLA or APA citations, or grammar and punctuation) might be difficult because formatting changes may occur. It’s best to save your document to your UWM OneDrive account and share a link to the document in your session’s chat box in the lower right-hand corner of the window.
• We’re in this together! Please be present at all times during your online session including when we are reading and replying. If it appears that you have left the session, tutors will log off.

Online Audio and Video Instructions:

• While other browsers are compatible with WCOnline, we recommend using Google Chrome, Safari, or Firefox.
• Make sure your browser allows pop-ups from WCOnline.
• Please be prompt to benefit from all your reserved time and so we can stay on schedule. We wait up to 5 min. or 10 min., (for a 25- or 50-min. appt. respectively), before marking the session a ‘no show.’
• Once in the appointment, please make sure your camera and microphone are on and available to be used in the browser, and choose to allow, use, or share them in this session.
• If you do not have a camera, please note that this will prevent your online meeting from being able to share both video and audio.
• If you have a camera and prefer not to use it, please know that your online meeting will allow you the option to hide and mute the camera and microphone independently of each other.
• Make sure the correct camera and/or microphone are being used in the session.
• Refresh your browser after making any changes to your camera/microphone settings.
• If you encounter any technical difficulties, tutors will encourage using standard texting for online sessions